Role & responsibilities Assist in installation, configuration, and maintenance of computer systems (desktop, laptop). Diagnose and troubleshoot hardware problems (RAM, HDD, SSD, motherboard, peripheral devices). Support LAN/WAN setup, network cabling, router/switch configuration basics. Monitor network connectivity and assist in resolving network issues. Provide technical support for software installation and updates. Maintain records of repairs, issues, and equipment inventory. Assist in security checks, antivirus updates, and system backups. Learn and follow IT policies and procedures. Preferred candidate profile