Urgent Opening for Hostess Profile Location : Bangalore Job Description: Greeting guests: Welcoming guests and providing exceptional customer service Addressing concerns: Addressing and resolving guest complaints and inquiries Coordinating with other departments: Working with other departments to meet guest needs Monitoring cleanliness: Ensuring the cleanliness and sanitation of assigned areas Providing information: Informing guests about the property's amenities and services Excellent communication skills: They should be able to communicate well with guests, and other employees
Key Responsibilities: Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming Clean and sanitize restrooms, pantry, workspaces, and common areas Replenish supplies like toiletries, cleaning agents, and dustbins Dispose of waste and follow proper garbage segregation methods Maintain housekeeping equipment and report any maintenance issues Follow daily/weekly cleaning schedules and checklists Ensure all hygiene and safety standards are strictly followed Assist during special events or when additional cleaning is required Respond promptly to service requests or complaints
Supervise restaurant service and ensure smooth operations. Manage table reservations and guest interactions. Coordinate with kitchen and service staff for timely service. Train and guide stewards and service associates. Handle guest feedback with professionalism.