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Technical Solutions Consultant Recro

8.0 - 12.0 years

0 Lacs

haryana

On-site

As a CX Tech Solution Consultant, your role will involve collaborating with business leaders to define CX technology roadmaps aligned with strategic goals. You will design end-to-end architectures incorporating AI, ML, RPA, and cloud solutions to optimize customer engagement. It will be your responsibility to ensure that solutions are scalable, secure, and resilient, meeting industry best practices and compliance standards. You will also be required to develop business cases and recommend technology investments to enhance contact center efficiency and CX innovation. Your key responsibilities will include: - Leading CX transformation initiatives by introducing next-gen technologies such as AI...

Posted 2 days ago

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