Conversational AI/Gen AI Chatbot Developer

Roles & Responsibilities :

• Work with clients to gather requirements and develop conversational AI chatbot applications that meet their needs.

• Design and develop REST APIs to integrate conversational AI chatbot applications with existing HRIT systems.

• Work with web development frameworks such as React or Angular to develop front-end interfaces for conversational AI chatbot applications.

• Create and manage version control repositories using Git.

• Troubleshoot issues and debug code to ensure high-quality, error-free applications during development, testing and maintenance operations.

• Collaborate with cross-functional teams, including UX designers and software engineers, to ensure the successful delivery of projects and maintenance operations.

• Develop and maintain conversational AI chatbot knowledge content and responses.

• Knowledge data architecture, technical extraction from internal HR Knowledge base systems, and then perform post process/enrichment/transformation of the knowledge content using programming to fit to vector search-based knowledge stores (RAG model) for accurate answer generation via LLMs.

• Design and implement conversation flows and user experiences.

• Implement prompt engineering methodologies and techniques to improve AI/NLP scoring and accuracy.

• As part of maintenance and support, analyze conversational data to improve the accuracy and effectiveness of conversational AI chatbot applications.

• Stay up to date with the latest developments in conversational AI and related technologies.

Qualifications

Educational qualification:

Experience: 3 Years of Experience

Mandatory/requires Skills:

• Proficient in HTML, CSS, JavaScript, Python and at least one web development framework (e.g. React, Angular).

• Familiarity with Power BI, version control systems such as Git.

• Strong problem-solving and analytical skills.

• Attention to detail and ability to work independently and as part of a team.

• Eagerness to learn new technologies.

• Experience in prompt engineering and conversational AI chatbot content development.

Excellent communication and interpersonal skills.

Preferred Skills:

1. Python - as per the role Python will be backend

2. HTML

3. CSS

4. Gen AI - this can be about 1 yr experience