Control M admin

Role -Control M

Experience Range - 8-12yrs

Location- Kolkata

Responsibilities:

• End to end administration and maintenance of BMC Control-M environment which include enterprise manager, servers, database, agents, control modules and other components.
• Implement Control-M EM, Servers, Agents, CMs and other components.
• Define strategy and execute the migration of jobs and associated data from market standard tools to Control-M
• Troubleshooting Control-M performance issues/ outages / Opening support cases with stake holders.

Technical:

Must have:

• Experience in design, implementation, and support of BMC Control-M and its components.
• Experience in troubleshoot incidents and outages related to Control-M EM, Servers, Agents, and other components.
• Expertise on complex job scheduling and flow design.
• Good understanding of Windows and linux commands and operations.
• Maintain effective utilization of licenses under control.
• Experience in handling upgrades of Control-M components such as EM, Server, Agents, CMs.
• Ability to create operations documentation for maintaining the Control-M infrastructure and batch job flow.
• Ability to train the Control-M administrators, schedulers and monitoring team.
• Mentor the project team in focus of the delivery and timed decision making on complex situations.
• Maintain users, user groups and role-based authorization.
• Maintain repository of the jobs and the folders, manage WCM, Workflow insights, Control-M Self-service, batch impact manager.
• Experience in onboarding new jobs, input added information, Creating new dashboards, Extraction of data from the Control-M database.
• Maintain the Control modules and account maintenance such DB, AFT, MFT and manage MQ queues.
• Knowledge of Control-M API and customization.
• Experience in handling LDAP integration and troubleshooting.
• Report generation and customization via Control-M reporting facility.
• Manage Incidents, RFC / CRs, Service requests, Problem and KEDB.

Nice to have:

• BMC Control-M Administration Certification
• Experience with databases.
• Has a broad experience from either a development or operations perspective.
• Experience working in a ITSM tools and integration.

Non-Technical:

• Analytical and critical thinking skills.
• Strong written and verbal communication skills.
• Ability to work effectively under pressure with constantly changing priorities and deadlines.
• ITIL 4 certification.