Content Moderation Associate

Role Overview: As a Content Moderation Associate at Wipro Limited, your primary responsibility will be to monitor and review user-generated content to ensure adherence to community guidelines. You will be based in Hyderabad and expected to evaluate content, identify and flag inappropriate material, address user inquiries, and uphold the quality of the online platform. Additionally, you may be involved in the formulation and execution of content moderation strategies and guidelines. Key Responsibilities: - Monitor and review user-generated content to ensure compliance with community guidelines - Evaluate content and flag inappropriate materials - Respond to user inquiries promptly and professionally - Maintain the quality of the online environment - Assist in developing and implementing content moderation strategies and guidelines Qualifications: - Strong analytical skills - Excellent communication and customer service skills - Previous experience in technical support - Ability to provide training to team members - Attention to detail and capability to work effectively under pressure - Proficiency in working both independently and collaboratively in a team setting - Bachelor's degree in a related field or equivalent experience (Note: The additional details about Wipro Limited were not present in the provided job description),