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Orcapod Consulting Services
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Contact Centre Test Lead

Contact Centre Test Lead

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Orcapod Consulting Services

4 - 9 years

Hyderabad Pune Bengaluru

Posted:6 days ago

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Job Description

LOCATION:PAN INDIA

TYPE:CONTRACTUAL

EXP:4+ YEARS

Required Skills and Experience

Strong experience in telecom, enterprise voice, contact centre, or unified communications testing.
Hands-on exposure to Cisco voice/contact centre, Webex Calling, Microsoft Teams Calling, and Gamma telephony solutions.
Experience testing Calabrio WFM and QM solutions.
Knowledge of enterprise networking, WAN connectivity, and Vodafone connectivity services.
Experience in infrastructure migration, cutover, and post-implementation testing.
Understanding of non-functional testing, particularly performance and resilience.
Proven ability to lead multi-vendor testing activities and coordinate cross-functional teams.
Strong stakeholder communication, defect management, risk management, and reporting skills.

Skills Required

SAP ECC SAP MDG SAP Central Finance (CFIN) AIF (Application Interface Framework SAP S/4HANA Finance SLT WFM Cisco

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Work Mode

Hybrid

Job Type

Full Time

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Orcapod Consulting Services

Consulting

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