Consultant-Domain

5 - 8 years

Bengaluru

Posted:11 hours ago

Job Description

Job Summary

Support enterprise data platforms and pipelines so that trusted, timely and secure data is available to operational and analytical consumers. This role operates as independent technical ownership for complex incidents, problem analysis, changes and service improvement.

Key Responsibilities
  • Stable, secure and recoverable business services with minimized user and operational impact
  • Predictable SLA performance, transparent communication and high-quality ticket ownership
  • Reduced recurrence through measurable problem actions, automation and knowledge reuse
  • Safe releases and changes supported by evidence, risk assessment and rollback readiness
  • Strong partnership with business teams, global resolver groups and technology vendors
Core responsibilities
  • Own complex incidents and coordinate technical resolution across application, infrastructure, data and vendor teams
  • Perform deep log, query, configuration, performance and integration analysis
  • Develop and peer-review scripts, fixes, operational automation and data corrections under change control
  • Lead root-cause analysis and ensure preventive actions are measurable and closed
  • Plan and execute releases, patches, upgrades, failover tests and operational readiness activities
  • Coach L1 engineers, review escalations and improve runbooks and knowledge
  • Track recurring failure patterns, capacity, availability and support risks
  • Monitor ingestion, transformation, orchestration and batch schedules
  • Diagnose source-to-target failures, schema drift, data-quality defects and performance issues
  • Perform safe reruns, backfills and reconciliations with audit evidence
  • Support access control, secrets, connectivity, integration runtimes and private endpoints
  • Validate row counts, control totals, freshness and lineage
  • Coordinate upstream source and downstream consumer incidents
Skill Requirements

Primary Skills

  • Microsoft Azure Data Foundations (Azure Data Lake Storage [ADLS], Azure Data Factory), SQL querying, data warehouse architectures, Master Data Governance (SAP ECC/MDG material/vendor creation), Power BI report support, DAX queries, pipeline monitoring (identifying data flow breakages), production data incident resolution

Secondary Skills

  • Python (Data scripting/cleansing), Azure Monitor (Telemetry & alerts), Git version control, CI/CD pipelines (Azure DevOps for database deployments), data schema validation (JSON/XML), data mapping documentation, ITIL framework governance, data security compliance protocols
Must Have Skill
Analytics (BI) - Power BI/Tableau/OBIEE/SQL,ANSI SQL,Data Warehouse Systems,Microsoft Azure,SAP MDG Functional
Good to Have Skill
GIT
Other Requirements
  • 5-8 years of IT/application support experience, including 3+ years of hands-on depth on the relevant platform
  • Strong working knowledge of ETL/ELT, SCD, CDC, medallion architecture, partitioning, orchestration, data quality, lineage.
  • Practical understanding of ITIL-aligned incident, problem, change, request, knowledge and major-incident processes.
  • Ability to read logs, correlate events, form testable hypotheses and document a defensible technical conclusion.
  • Working knowledge of security controls including least privilege, privileged access, secrets, certificates, vulnerability remediation and audit evidence.
  • Clear written and verbal communication with the ability to translate technical findings into business impact and recovery options.
Education and preferred certifications
  • Bachelor’s degree in computer science, Information Technology, Engineering or a related discipline, or equivalent demonstrable professional experience.
  • Azure Data Engineer Associate or equivalent
  • Databricks Data Engineer certification
  • Microsoft Fabric Analytics Engineer Associate
Behavioural competencies
  • Customer and business-impact orientation
  • Ownership and calm execution under pressure
  • Analytical troubleshooting and evidence-based reasoning
  • Collaboration across cultures, time zones and suppliers
  • Control discipline, attention to detail and documentation quality
  • Continuous learning, automation mindset and constructive challenge
  • Coaching and peer review
  • Ability to balance rapid restoration with permanent remediation
Performance measures
  • L2 resolution rate and mean time to restore
  • Repeat-incident reduction and RCA action closure
  • Change success and release-defect rate
  • Automation hours saved / toil reduced
  • Backlog health and problem elimination
  • Mentoring and knowledge quality
Working model
  • May support global services across time zones through rotational shifts and on-call coverage.
  • Expected to participate in major-incident bridges, planned releases, disaster-recovery exercises and critical business windows.
  • Must follow approved change, security, data-handling, validation and segregation-of-duties controls.

Skills Required

Problem Analysis Service Improvement Business Services Automation Risk Assessment Change Control Root Cause Analysis Data Quality Access Control Microsoft Azure Azure Data Lake Azure Data Factory

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