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CRM - Configuration Manger Capillary Technologies

1.0 - 2.0 years

1 - 2 Lacs

Mysore, Karnataka, India

On-site

Key Responsibilities : CRM System Configuration : Manage and configure CRM software (e.g., Salesforce, HubSpot, Microsoft Dynamics) to align with business processes and objectives. Customize CRM modules, dashboards, and reports to meet business requirements. Configure user roles, permissions, and security settings. Integration and Data Management : Integrate the CRM with other business systems (ERP, marketing automation, customer support tools, etc.). Ensure smooth data migration between systems and maintain data integrity. Oversee the automation of business processes, such as lead management, follow-up tasks, and customer service workflows. Support and Troubleshooting : Provide ongoing supp...

Posted 5 months ago

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