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Phone Banking Officer Nodoos Tech solutions private limited

0.0 - 4.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a Phone Banking Officer, your main responsibility will be to handle customer interactions over the phone regarding banking products and services. You will need to resolve customer queries and complaints, provide accurate information, and promote bank products through cross-selling and upselling. It is crucial to maintain customer records, follow banking regulations and confidentiality norms, and achieve call handling and sales targets. Key Responsibilities: - Handle inbound and outbound customer calls professionally. - Provide information on banking products and services. - Resolve customer complaints and issues promptly. - Maintain accurate customer account records. - Prom...

Posted 23 hours ago

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