Concerto - property asset management system with CAFM

Liverpool (Hybrid) Concerto (Part of Bellrock Group) are seeking a proactive and experienced Delivery Manager to lead the successful delivery of client onboarding and implementation projects. You will be responsible for managing resource capacity and scheduling, owning project management and reporting, mitigating risks, and financial forecasting to track revenue vs budget. Key Responsibilities Direct onboarding consultants who lead the end-to-end delivery of onboarding projects Develop and maintain detailed project plans, timelines, and resource allocations. Ensure projects are delivered on time, within scope, and within budget. Manage team capacity and scheduling across multiple concurrent projects. Identify, assess, and mitigate project and revenue risks. Act as the escalation point for project-related issues, ensuring timely resolution. Collaborate with finance and leadership teams to forecast project revenue. Track project budgets, billing milestones, and profitability. Provide regular status updates to internal and external stakeholders. Facilitate project meetings, workshops, and steering groups. Drive process improvements and delivery best practices. Contribute to the evolution of Concerto’s delivery methodology. Skills & Experience Proven experience in a Delivery Manager or Project Manager role within a SaaS or technology environment. Strong understanding of facilities management or property/asset management domains is a plus. Excellent organizational and multitasking skills. Proficiency in project management tools (e.g., Jira, MS Project, Smartsheet). Proficiency in the use of Hubspot CRM Strong financial acumen with experience in forecasting and budget tracking. Exceptional communication and stakeholder management skills. Agile, PRINCE2 or PMI-PMP certification is desirable Working arrangements We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Liverpool office on a hybrid bases. What can we offer you? Upon joining Bellrock, you can expect a comprehensive benefits package including: 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us) Salary exchange pension scheme Life cover Paid sick leave Health Assured employee assistance and wellness program Enhanced maternity, paternity and adoption leave Salary sacrifice schemes: Cycle to work Holiday purchase scheme of additional 5 days per year Offers and discount scheme designed to save money on everyday shopping and essentials Healthcare Cashplan MotorSave Scheme Refer a friend Liftshare Virtual GP Why Bellrock Our people are our passion, so we’re all about helping them to achieve their ambitions. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be. We would like to attract talent from all corners of the world for this role. Or commitment is to an equitable recruitment process so feel free to apply in any way that suits you. We are looking for the right person, not necessarily just the right person for this role Apply today. Show more Show less

At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems. But with peace of mind. And we unlock that by being technology-led, but people-driven. So when you’re part of Bellrock, you’ll get everything you need to be your best at work - because our people are the heart of our business. And we’re all about helping them to shine. Concerto is looking for talented individuals to join their commercial team. They are looking for ambitious, energetic and passionate individuals to play a crucial role in the growth of the business. How will you be the change? We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way And as a Sales Development Representative with Concerto, you’ll do it by… Leverage phone, email, video, and social networking tools to uncover/ nurture new opportunities Understand and identify the pains and/or needs of a prospect and effectively qualify their interest Market research and using analytical skills to uncover new markets Establish credibility by learning and understanding relevant value propositions, products & solutions and effectively communicating them to prospects Communicate with and influence multiple layers within organisations, including senior leadership Schedule meetings between prospective customers and sales teams Attending shows and supporting in the marketing of Concerto Supporting marketing activities in general Regularly meet/ exceed monthly attainment goals Maintain/ exceed quality standards What does it take? If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Sales Development Representative, you’ll need… Strong communication and interpersonal skills Entrepreneurial spirit Be a quick learner who enjoys a challenge High sense of urgency and can thrive in a fast-paced, high-energy, competitive sales environment Solid written communication skills Exceptional phone etiquette Highly adaptable, optimistic, and unfazed by rejection The ability to think both strategically and tactically Curious about technology Working arrangements We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Concerto Liverpool Monday to Friday 08:30-17:00 with a 1 hour lunch break. What can we offer you? Upon joining Bellrock, you can expect a comprehensive benefits package including: 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us) Salary exchange pension scheme Life cover Paid sick leave Health Assured employee assistance and wellness program Enhanced maternity, paternity and adoption leave Salary sacrifice schemes: Cycle to work Holiday purchase scheme of additional 5 days per year Offers and discount scheme designed to save money on everyday shopping and essentials Healthcare Cashplan MotorSave Scheme Refer a friend Liftshare Virtual GP Helping you to shine We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more. So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life. Ready to start shining? Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Concerto, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You. Apply today. Show more Show less