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Sodexo Food Solutions India Pvt. Ltd.ces logo
Admin - Helpdesk Executive Sodexo Food Solutions India Pvt. Ltd.ces

4.0 - 5.0 years

1 - 2 Lacs

bengaluru

Work from Office

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement soluti...

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