Community Manager

Location: Kasarvadavali, Thane

Experience: 4–5 Years

Employment: Full-Time, Office-Based

ROLE OVERVIEW: The Community Manager will manage prospective clients, convert leads into confirmed interior design projects, coordinate with internal teams, and ensure effective work allocation and timely follow-ups.

KEY RESPONSIBILITIES

• Lead Management & Conversion

Handle incoming leads, follow up with prospects, arrange meetings and site visits, coordinate quotations, and convert leads into confirmed projects.

• Client Relationship Management: Understand client requirements, maintain regular communication, and build long-term client relationships.

• Work Allocation: Assign leads and tasks to the relevant sales, design, and project teams and monitor progress.

• Internal Coordination: Coordinate between clients, designers, project managers, and site teams to ensure a smooth workflow.

• Reporting & Tracking: Maintain lead trackers, conversion reports, pending follow-ups, and project status updates.

REQUIRED SKILLS

• 4–5 years of relevant experience in the interior design or interior fit-out industry.

• Proven ability to convert leads into business.

• Strong client handling, negotiation, and follow-up skills.

• Excellent communication and team coordination abilities.

• Proficiency in MS Excel and lead management tools.

KEY PERFORMANCE EXPECTATIONS

• Improved lead conversion and confirmed project generation.

• Timely follow-ups and effective client management.

• Proper work allocation and coordination across teams.

• Accurate reporting and timely updates to management.

Pay: ₹40,000.00 - ₹80,000.00 per month

Work Location: In person