Analyst, Real Time Management Concentrix

0.0 - 3.0 years

5 - 9 Lacs

Gurugram

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Apply Now Job Title Analyst, Real Time Management Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations, Role And KEY RESPONSIBILITIES Intraday real time monitoring of service levels for all queues for all sites through the operating window (Anytime 24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staff...

Posted 6 months ago

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Customer Success Associate Integral Ad Science

1.0 - 4.0 years

2 - 5 Lacs

Gurugram

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Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industrys most actionable data to drive superior results for the worlds largest advertisers, publishers, and media platforms IASsoftware provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers Our mission is to be the global benchmark for trust and transparency in digital media quality, If you are excited by technology that has the power to handle hundreds of thousands of transactions per second; collect tens of billions of events each day; and evalua...

Posted 7 months ago

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