Comfy Shoe Makers Private Limited

As an adidas Retail Associate, you will play a vital role in providing exceptional customer service, promoting brand loyalty, and contributing to the overall success of the adidas retail store. You will be responsible for creating a positive shopping experience for customers, assisting them in finding the right products, and ensuring the store's merchandise is well-presented. This role requires a passion for sports and fashion, excellent communication skills, and the ability to work collaboratively with a diverse team. Key Responsibilities Customer Service: Greet and assist customers in a friendly and professional manner. Provide product knowledge and information to help customers make informed purchasing decisions. Handle customer inquiries, concerns, and returns with a customer-centric approach. Sales: Actively engage with customers to understand their needs and recommend suitable adidas products. Meet and exceed sales targets through effective product knowledge and upselling. Maintain a thorough understanding of current promotions, discounts, and product features. Visual Merchandising: Ensure the store is visually appealing and products are displayed according to adidas standards. Implement merchandising guidelines to highlight key products and promotions. Participate in regular store resets and updates to showcase new arrivals. Inventory Management: Assist in receiving, unpacking, and organizing merchandise shipments. Monitor and report inventory levels to management. Contribute to regular stock checks and assist with inventory control measures. Team Collaboration: Work collaboratively with fellow associates to maintain a positive and productive work environment. Communicate effectively with team members and management to address issues and share ideas. Participate in training sessions to enhance product knowledge and customer service skills. Adherence to Policies and Procedures: Follow company policies, procedures, and guidelines. Ensure compliance with security and loss prevention measures. Uphold a clean and organized work environment. Qualifications: High school diploma or equivalent. Previous retail experience preferred. Passion for sports, fashion, and the adidas brand. Strong interpersonal and communication skills. Ability to work in a fast-paced retail environment. Flexibility in work schedule, including evenings, weekends, and holidays. By joining the adidas retail team, you'll have the opportunity to contribute to a dynamic and energetic work environment while representing a globally recognized brand.

JOB DESCRIPTION- RETAIL ASSOCIATE: The employee shall perform the following duties during his/her Term of employment with the Company: 1. Customer Service: Provide exceptional service to customers by greeting them, answering questions, and addressing concerns to ensure a positive shopping experience. 2. Store Operations: Assist in the daily operations of the store, ensuring the premises are clean, organized, and safe for both customers and staff. 3. Sales & Performance: Support sales goals by upselling and cross-selling products. Maintain knowledge of current promotions and product offerings to enhance sales opportunities. 4. Brand Representation: Act as a Brand Ambassador, consistently embodying the brand’s values and ethos to customers, ensuring the brand image is maintained. 5. Inventory Management: Assist with stock replenishment, product displays, and regular inventory counts to ensure accurate stock levels and prevent discrepancies. 6. Visual Merchandising: Follow brand guidelines for store layout and product displays to create an appealing shopping environment and support promotional campaigns. 7. Compliance & Procedures: Adhere to store policies and operational procedures, including compliance with health and safety regulations and HR policies. 8. Team Support: Collaborate with the team to ensure smooth store operations. Assist in training new employees and provide support during peak periods. 9. Customer Engagement: Assist in executing marketing initiatives, events, and promotions to increase foot traffic and enhance customer loyalty.