Collections Manager

As a Manager Collection, you will be responsible for overseeing the day-to-day operations of the full-cycle Accounts Receivable team. Your main duties will include tracking upcoming EMIs due closely, ensuring awareness calling on the portfolio when necessary, managing the monthly close process of Accounts Receivable, and providing AR-related reports and data as requested by top management. You will be expected to drive and motivate the team to meet targets, as well as drive key tele calling matrices. Additionally, you will work closely with internal teams in EMI bounce cases, providing guidance for recovery calling and ensuring strong follow-ups for X bucket cases. To be successful in this role, you should have collections experience in the Auto Finance industry or banking industry, particularly with vehicle loans disbursement/collections. You should be well-versed in 2W and 3W processes and be able to join immediately or within 15 days" notice. Confidence, organization, attention to detail, adaptability, and reliability are key traits for this position. Strong time management, prioritization skills, and the ability to deliver effectively under pressure are essential. This is a full-time position that requires strong skills in Customer Relationship Management (CRM), Negotiation Techniques, Financial Analysis Software, Data Management Systems, Legal Compliance Knowledge, Risk Assessment Tools, Debt Recovery Strategies, and Communication Software.,