Collections agent

Role Overview: As a Collections Agent, you will be responsible for monitoring accounts to identify outstanding debts, investigating historical data for each debt or bill, resolving billing and customer credit issues, updating account status records and collection efforts, and reporting on collection activity and accounts receivable status. Key Responsibilities: - Monitor accounts to identify outstanding debts - Investigate historical data for each debt or bill - Resolve billing and customer credit issues - Update account status records and collection efforts - Report on collection activity and accounts receivable status Qualifications Required: - Patience and ability to manage stress - Excellent communication skills (written and oral) - Skilled in negotiation - Problem-solving skills Please note that the company is located in Gurgaon Sec 18 and offers a salary of up to 17k plus incentives for a full-time position in day shift. The minimum requirement for this role is a minimum of 6 months of experience in collection. Graduates and undergraduates can apply. Education preference is Higher Secondary (12th Pass) and preferred total work experience is 1 year. Kindly be informed that the work location is in person.,