Verify the evidence and documents provided by clients to ensure accuracy, completeness, and compliance with company standards. Communicate effectively with clients to clarify discrepancies, request additional documentation, or provide updates on the verification process. Maintain detailed records of all interactions and document verification statuses in company systems. Collaborate with internal teams to resolve issues related to missing. Prepare reports summarizing verification outcomes. Ensure a smooth and professional client experience during all interactions. Manage tasks efficiently to meet deadlines and maintain workflow consistenc PUC/Graduation degree Key Responsibilities: Educational Qualification: Minimum high school diploma or equivalent. A bachelor s degree is an advantage. Experience: 6+ months in a similar role. Experience in document verification or customer communication is a plus. Technical Skills: Proficiency in Microsoft Excel and basic computer applications. Familiarity with documentation tools and verification processes. Communication Skills: Strong verbal and written communication skills in English. Ability to explain issues clearly and professionally to clients. Attention to Detail: A meticulous approach to verifying documents and maintaining accurate records. Problem-Solving Skills: Ability to handle discrepancies and escalate issues effectively. What We Offer: Competitive salary and performance-based incentives. Comprehensive training to build expertise in document verification and client communication. Career advancement opportunities within the organization. A supportive work environment focused on professional growth.
Lead Generation Bangalore, Karnataka, India. Summary: Blue Matrix is seeking a highly motivated and experienced individual to join our team as a Process Associate for an International Voice Process (Lead Generation) professional. The ideal candidate will have at least 6 months of experience in international voice processes. Strong English communication skills are an absolute must for this role, as the candidate will be responsible for generating leads through international voice processes, and communicating effectively with customers and team members. PUC/Graduation degree Full-time Aus shift, 5AM-2PM(IST) WFO, Hebbal Bangalore Key Responsibilities: Generating leads through an international voice process. Outbound sales experience. Meeting or exceeding lead generation targets. Identifying and qualifying potential customers. Communicating effectively with customers and team members. Requirements Proven work experience in an international Voice. Should have neutral accent. Excellent communication skills (verbal and written). Agile and flexible with work schedule. Logical and analytical thought process.