Job description 5+ year experience ONLY in recruitment Consultancy experience in recruitment will be a plus Excellent communication and interpersonal skills Strong organizational and time-management abilities Ability to work independently and remotely Having tools to work. Required Candidate profile This is a remote role for a Freelance Recruiter. The Freelance Recruiter will be responsible for sourcing, screening, and interviewing candidates for various positions.
Responsibilities Develop and implement effective marketing and sales strategies for activated carbon products. Identify new business opportunities and acquire new clients across industrial sectors. Proactively generate leads and convert them into paying customers. Maintain relationships with existing customers and ensure customer satisfaction. Achieve sales targets and report on sales performance. Conduct product presentations, site visits, and attend industry events as required. Collaborate with the production and logistics teams to fulfill client requirements. Requirements Bachelor's or Master's degree in chemistry, chemical engineering or biochemistry, Around 5 years of external sales experience within the chemical or food & beverage industry (previous experience of selling activated carbon is an advantage), Ability to effectively engage in verbal and written communications that are timely, direct, concise, clear and relevant, and delivered with appropriate style and tone, Strong sense of ownership and responsibility for achieving results, Experience with channel partners/distribution management is an advantage. Ability to drive sales proactively with the ability to quickly identify opportunities, enter new markets, and deliver impactful results. Excellent verbal and written English skills are essential; proficiency in Hindi Mandatory
Responsibilities Develop and implement effective marketing and sales strategies for activated carbon products. Identify new business opportunities and acquire new clients across industrial sectors. Proactively generate leads and convert them into paying customers. Maintain relationships with existing customers and ensure customer satisfaction. Achieve sales targets and report on sales performance. Conduct product presentations, site visits, and attend industry events as required. Collaborate with the production and logistics teams to fulfill client requirements. Requirements Bachelor's or Master's degree in chemistry, chemical engineering or biochemistry, Around 5 years of external sales experience within the chemical or food & beverage industry (previous experience of selling activated carbon is an advantage), Ability to effectively engage in verbal and written communications that are timely, direct, concise, clear and relevant, and delivered with appropriate style and tone, Strong sense of ownership and responsibility for achieving results, Experience with channel partners/distribution management is an advantage. Ability to drive sales proactively with the ability to quickly identify opportunities, enter new markets, and deliver impactful results. Excellent verbal and written English skills are essential; proficiency in Hindi Mandatory
Job Description: Template We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues. If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us. We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply. Your role Establish and maintain positive relationships with existing clients. Provide prompt, efficient, and satisfactory responses to customer inquiries. Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey. Your tasks Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs. Monitor customer feedback regularly and identify areas of improvement in our products and services. Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised. Your profile A bachelor’s degree in a relevant field, such as marketing, business administration, communication, or customer relationship management. 2+ years of experience in a customer-facing role. Successful record of developing and implementing customer relations strategies. Strong problem-solving abilities with time management skills. Fluency in English, Hindi and at least one regional language. Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company’s strategies and initiatives. A customer-centric attitude to handle challenging client situations. Preferred skills and qualifications Prior experience managing a team of customer service representatives. Proficiency in CRM software, such as Salesforce or Hubspot. Program certifications such as Microsoft Certified Dynamics 365 Fundamentals. Soft skills such as patience, adaptability, and empathy.
Customer Relationship Manager Vashi, Navi Mumbai- 400705 In-person Interview, Locals Only Full-Time 5 days a Week Graduate 6+ Months experience in voice process Good communication in English & Hindi (Should talk on given topic) Understanding about call centre and thought process should be clear for working with company