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10.0 - 14.0 years
0 Lacs
maharashtra
On-site
Role Overview: You are a highly experienced Head of Customer Success & Operations with a strong background in healthcare and Pharma industries. Your main responsibility is to manage client relationships, ensure exceptional customer experience, and drive growth through strategic business development. You will be leading Customer Success and Operations teams, managing client accounts, organizing virtual medical educational events, collaborating with cross-functional teams, and continuously improving processes to enhance customer support operations. Key Responsibilities: - Lead Customer Success and Operations teams to ensure high levels of client satisfaction and retention. - Manage both B2B an...
Posted 1 month ago
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