Key Accountabilities of the role Responsibilities: Performing manual and automated testing using various tools and frameworks Developing and maintaining test scripts, test data, for regression suite and test reports and dashboards. Identifying, analysing, and reporting software defects, issues, and risks, contribute to solutions for issues/errors based on the project managers, and other stakeholders to ensure quality throughout the software development lifecycle. Collaborating with cross functional teams’ software developers, product owners, business analysts, functional consultants, project managers, and other stakeholders to ensure quality throughout the software development lifecycle. Applying quality engineering principles and methodologies, such as agile & lean Providing quality training and coaching to other team members. Monitoring and Analysis: Track system metrics like response times and resource usage during tests, identifying bottlenecks and areas for improvement Contribute to the entire software development lifecycle, from concept to deployment Be involved in all Agile ceremonies Fostering a culture of continuous learning and improvement Work Experience & Functional/Technical Skills required 3-4 + years of experience in software quality engineering or testing A solid knowledge of software testing concepts, techniques, and tools. An understanding of one or more programming languages, such as C#. Scripting knowledge Java, Javascript Python etc A familiarity with software development methodologies, such as agile, DevOps, Lean canvass and Kanban. - Experience automation testing of APIs- Experience of Jmeter or loadrunner Experience using Cypress for UI automation testing Understanding of common data formats (JSON, XML and YAML) Knowledge of database technologies SQL Strong analytical and problem-solving skills. Good communication and interpersonal skills. A high attention to detail and accuracy. Nice to have - A bachelor's degree in computer science, software engineering, or a related field. A certification in software testing or quality engineering, such as ISTQB. Awareness of mobile device testing APPIUM and device testing. Desirable, Automation testing using Playwright, Java. Key Competencies/Core Capabilities required to perform the role Analytical, Detailed orientated, Customer Focused, Professional, Adaptability, Proactive and communication skills

Key Accountabilities of the role Responsibilities: Performing manual and automated testing using various tools and frameworks Developing and maintaining test scripts, test data, for regression suite and test reports and dashboards. Identifying, analysing, and reporting software defects, issues, and risks, contribute to solutions for issues/errors based on the project managers, and other stakeholders to ensure quality throughout the software development lifecycle. Collaborating with cross functional teams’ software developers, product owners, business analysts, functional consultants, project managers, and other stakeholders to ensure quality throughout the software development lifecycle. Applying quality engineering principles and methodologies, such as agile & lean Providing quality training and coaching to other team members. Monitoring and Analysis: Track system metrics like response times and resource usage during tests, identifying bottlenecks and areas for improvement Contribute to the entire software development lifecycle, from concept to deployment Be involved in all Agile ceremonies Fostering a culture of continuous learning and improvement Work Experience & Functional/Technical Skills required 3-4 + years of experience in software quality engineering or testing A solid knowledge of software testing concepts, techniques, and tools. An understanding of one or more programming languages, such as Java, C#, Python, or Ruby. Scripting knowledge Java, Javascript Python etc A familiarity with software development methodologies, such as agile, DevOps, Lean canvass and Kanban. - Experience automation testing of APIs- Experience of Jmeter or loadrunner Experience using Cypress for UI automation testing Understanding of common data formats (JSON, XML and YAML) Knowledge of database technologies SQL Strong analytical and problem-solving skills. Good communication and interpersonal skills. A high attention to detail and accuracy. Nice to have - A bachelor's degree in computer science, software engineering, or a related field. A certification in software testing or quality engineering, such as ISTQB. Awareness of mobile device testing APPIUM and device testing. Desirable, Automation testing using Playwright, Java. Key Competencies/Core Capabilities required to perform the role Analytical, Detailed orientated, Customer Focused, Professional, Adaptability, Proactive and communication skills

Job Description For People Team Input Only Job Title: Manager, HPA Operations Job Code: Organization: Personify Health Career Track Title: Reports to (Title): Director Job Leveling Code: SM2 Date written/revised: 8/13/2024 FLSA status: Choose an item.Approved by (Name): Job Level: Choose an item. EEO Category: Choose an item. At Personify Health, we value and celebrate diversity and are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood. Job Summary HPA Operations Manager is responsible for overseeing a team of HPA Ops professionals ensuring that all operations within the department are conducted efficiently, accurately, and in accordance with company policies and regulatory standards. Essential Functions/Responsibilities/Duties Oversees the day-to-day operations of the department Set performance goals, monitor progress, and provide regular feedback to ensure continues improvement Develop and implement strategies to improve workflows, reduce processing times and enhance overall productivity Reviews, refreshes, and standardizes procedures to improve efficiency and enable excellence Coach and guide team members for client, process, and best practices through training, tools, and team governance Monitor key performance indicators (KPIs) and use data to drive improvements Payroll/ overtime/incentive management Conduct Reviews and ensure documentation for compliance to production standards in terms of quality, quantity, and documentation Use tools and resources to manage to turn around times for workflows, reduce hand offs and drive root cause, and corrective actions Leveraging technology to augment human capabilities by monitoring and adjusting processes to increase automation in partnership with technology and IT teams Project and Initiatives as assigned or owned Team recognition Work closely with senior manager to align the department’s goal with the overall strategic objectives of the company Provide periodic reports to senior management Education and Experience Bachelor's degree Excellent organizational, analytical, and problem solving skills. Leadership experience Experience in leading change initiatives within an organization, including restructuring teams, implementing new technologies, or rolling out new policies and procedures. Required Knowledge, Skills, And Abilities Leadership and management skills Communication Analytical thinking Organizational skills Decision-Making Strategic Thinking Adaptability Work Environment At Personify Health we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to change lives for the good. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Must be able to remain in a stationary position 50% of the time. The person in this job needs to occasionally move about inside the office to access office machinery, filing cabinets and meeting facilities. Constantly operates a computer and other office productivity machinery, such as copy and fax machine, computer printer, calculator, etc. Frequently positions self to maintain files in file cabinets. Frequently moves boxes or equipment weighing up to 25 pounds. Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations. Must be able to observe details at close range. Disclaimer This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice. Show more Show less

Software Engineer II (fullstack) Job Overview "Overview: Senior Software Engineer support and help drive the delivery of new and enhanced features for their Product Delivery Team. They have a solid grasp of the platform, our tech stack, and trends within the field of engineering. They know dependencies with underlying systems and can fix issues in the system interfaces. In addition to developing and solving complex tasks, they aide in prioritizing development stories, provide estimates and create subtasks to implement product features within the sprint. They take ownership in production issues that arise and actively work to a timely resolution. They may also be involved with architecture decisions for the development framework and perform code reviews. Roles and Responsibilities Design, Develop and test product features, enhancements and defect resolution independently Investigate and troubleshoot complex issues across our platform Support the team leads from an engineering perspective during sprint grooming, planning, and kick-off to help estimate stories, raise awareness and additional implementation details Monitor and enhance platform performance tools in production Ability to lead in software architecture discussions and actively contribute to technical discussions Help to prioritize development user stories Mentor and assist other engineers Demonstrates ownership for development across team and other cross-functional teams Ability to lead in identifying and resolving production issues Perform code reviews Help Identify and come up with strategies to resolve technical debt Create user stories to resolve production issues, technical debt and opportunities for improvement Requirements Knowledge Strong proficiency in Java (Spring) for backend development and Angular for frontend development. Ability to write high-quality code that aligns with recognized security standards Good Familiarity with security standards and protocols such as OAuth, authentication and authorization flows in general. Strong understanding of the full software development lifecycles. Good to have Kafka , Docker/Kubernetes . Java Spring JavaScript Typescript HTML Angular Microservices Oauth Human Capital Confidential Resume 1.0 DP exp ( SQL) Typical Experience 4+ years of SW development role Show more Show less

Job Summary We are seeking a talented and passionate UX Designer to join our dynamic team. As a member of the Product Design team, you will help shape our global health plan and wellbeing product by applying hands-on UX design and product thinking skills. Our software platform spans from the web to wearables, from iOS to Android and other connected devices and reaches more than 17 million impacted members across 20 languages and 190 countries. We are immediately staffing to support development against multiple desktop-only internal admin platforms: one, for coaches and clinicians supporting health plan and wellbeing members, and others to enable businesses to support key health tasks of their members. You should expect to lead or support problem space definition, including user research and validation, prototyping, journey mapping, system blueprints, user mapping/task flows, and user testing. You will also lead or support solution definition and delivery, including creating detailed Figma designs and web implementation specifications, interaction design, usability testing, and identifying or creating new components to add to our growing design system. You will join an innovative product experience team that includes product managers, UX designers and researchers, content strategists, and other specialists in a highly collaborative agile environment. What’s special about our team? We nerd out on health and behavior change principles. We collaborate weekly on work in flight, listen to playlists while we design together, brainstorm innovative futures in “blue sky” sessions, and discuss industry trends, UX strategy, and best practices in biweekly UX sessions. We have the flexibility to lead our own research studies or lean on our devoted researcher’s expertise. We encourage all team members to contribute to our vision from whichever corner they inhabit. We value continuous learning, sharing what you know, and supporting others at every level. As a Contractor You Will Be Welcomed Into Our Highly Collaborative Team And Empowered To Lead And Contribute. You Should Expect To Receive support from a UX Manager on week-to-week project logistics Receive support and direction from Product Managers and Directors responsible for product outcomes Collaborate with Engineering Managers, Tech Leads, and quality engineers to evaluate technical constraints and feasibility of your designs Collaborate as needed/receive support from our Lead UX Designer to ensure you are applying Personify Health’s design system appropriately and contributing toward a cohesive platform experience Collaborate as needed/receive support from our UX Researcher to test risky hypotheses with users or evaluate your designs Collaborate as needed/receive support from our UX Writer and Content Strategists to ensure UI copy is aligned to Virgin Pulse’s content standards and contributes toward a cohesive platform experience Collaborate with/receive support from peer designers on best practices for working with Product Managers and our scaled agile development system Essential Functions/Responsibilities/Duties Support fellow UX designers and project stakeholders in problem-framing. Collaborate with cross-functional partners to understand the key problems to be solved and with Product Managers to translate those into design specs and development requirements. Evaluate user needs to reveal user goals with the support of UX researchers and designers. Create user flows, journey maps, etc. and leverage artifacts to communicate areas of improvement and build buy-in. Explore multiple approaches to a problem during the discovery and iteration phases. Demonstrate mastery of fundamental principles of visual design (hierarchy, progressive disclosure, typography, grid, color systems, proximity) and HCI/usability/accessibility best practices. Create interactive, shareable prototypes to demonstrate and test simple product interactions. Plan and prioritize work to ensure alignment on project goals and timelines, aligning design thinking to agile development timelines with the support of senior designers. Present work in a structured way while educating stakeholders on the design thinking process. Understand the opportunities and limitations of implementing potential design solutions with developers. Work closely with Design System and Consistent Member Experience team leaders to apply existing components and visual language to designs while posing new solutions to address limitations Supervisory Responsibility Not applicable Education and Experience 2+ years of experience in Product Design and/or product-oriented UX roles on cross-functional teams BA/BS or MA/MS in design, HCI, or related field (or equivalent experience) Required Knowledge, Skills And Abilities The ability to thrive in a fast-paced, collaborative, agile environment, while also leading process improvement efforts A highly organized, natural collaborator who loves bringing others along in the design thinking process, and effectively manages timelines across projects in different stages of development A deep appreciation and talent for simple solutions to complex problems Adept and nimble at learning new domains, technologies, and processes Fluency in user-centered design methodology, design thinking and workshop facilitation – and you’re always looking to improve and grow Well-versed in Figma, Jira, and other operational tools and systems Generalist UX chops with expertise in visual and interaction design, including responsive web best practices Excellent written and spoken communicator able to present design decisions in a clear and compelling way Bonus Qualities Previous domain experience in Healthcare, Public Health, Wellbeing, and/or Fitness preferred Experience designing scalable patterns and components, including creating and maintaining complex design systems Experience in driving accessibility standards Experience designing for admin tools Experience designing for data-oriented products and data visualization Show more Show less

Site Reliability Engineer II Job Summary Site Reliability Engineers (SRE's) cover the intersection of Software Engineer and Systems Administrator. In other words, they can both create code and manage the infrastructure on which the code runs. This is a very wide skillset, but the end goal of an SRE is always the same: to ensure that all SLAs are met, but not exceeded, so as to balance performance and reliability with operational costs. As a Site Reliability Engineer I, you will be learning our systems, improving your craft as an engineer, and taking on tasks that improve the overall reliability of the VP platform. Essential Functions/Responsibilities/Duties Execute on defined tasks and contribute to solving problems with defined solutions, working within the scope of the team with specific guidance from manager/Other SREs. Work with team to prioritize tasks that add the most value and deliver high-quality results for customers and stakeholders. Understand and effectively participate in the core processes of the team (planning, on-call rotations, incident triage, metrics review, etc). Automation of simple tasks to reduce the toil in systems efficiently. Identify and suggest improvements to system utilization. Learn to interview and assess candidates to help build a diverse and talented team. Consistently provide timely, detailed, and evidence-based interview feedback. Learn the fundamentals of sustainably operating services and systems with a focus on reliability, efficiency, automation, and debugging coupled with gaining familiarity with the technologies in use, and learning to work against plans and schedules. Perform other duties as assigned. Show more Show less

Job Description Below are the skills required for a technical recruiter with 2 to 3 year's experience. Strong communication and interpersonal skills Ability to assess and evaluate candidate qualifications Hands on End-to-End Process of Recruitment Life Cycle Ability to negotiate and close deals with candidates Time-management skills and multitasking ability Ability to build and maintain relationships with hiring managers and Panels to have smooth recruitment process within the organization. Someone who has worked on Microsoft stack requirements would be apt for this role. Salary Negotiation Candidate Documents verification Show more Show less

Job Summary We are seeking a highly skilled and customer-focused Product Consultant with expertise in Artificial Intelligence (AI), Machine Learning (ML), and Cloud-based solutions. The ideal candidate will have 6-8 years of experience in product consulting, pre-sales, or customer-facing technical roles. You will be responsible for demonstrating AI/ML/Cloud products, addressing customer needs, and providing technical guidance to drive product adoption and customer satisfaction. Key Responsibilities Product Demonstrations: Conduct engaging and informative product demos for potential and existing customers. Showcase the value proposition of AI/ML/Cloud products and how they address customer pain points. Customer Engagement: Act as the primary technical point of contact for customers during the presales and post-sales process. Understand customer requirements and tailor product demonstrations and solutions accordingly. Technical Expertise: Provide deep technical knowledge of AI/ML/Cloud products, including architecture, features, and use cases. Assist customers in integrating AI/ML/Cloud solutions into their existing workflows. Solution Design: Collaborate with customers to design and propose AI/ML/Cloud-based solutions that meet their business needs. Create proof-of-concepts (PoCs) to demonstrate the feasibility and value of proposed solutions. Pre-Sales Support: Work closely with the sales team to support the technical aspects of the sales cycle. Prepare and deliver technical presentations, proposals, and RFPs (Request for Proposals). Feedback Loop: Gather customer feedback and share insights with the product and engineering teams to improve product offerings. Act as the voice of the customer to influence product roadmap and feature development. Industry Knowledge: Stay updated on the latest trends and advancements in AI, ML, and Cloud technologies. Share industry insights and best practices with customers and internal teams. Qualifications Education: - bachelor’s or master’s degree in computer science, Engineering, Data Science, or a related field. Experience: - 6-8 years of experience in product consulting, pre-sales, or customer-facing technical roles. - Hands-on experience with AI/ML frameworks (e.g., TensorFlow, PyTorch) and Cloud platforms (e.g., AWS, Azure, GCP). - Proven track record of delivering product demos and technical presentations to customers. Technical Skills: - Strong understanding of AI/ML concepts, algorithms, and use cases. - Proficiency in Cloud computing, including SaaS, PaaS, and IaaS models. - Experience with data analytics, big data tools, and APIs. - Familiarity with DevOps, CI/CD pipelines, and containerization (e.g., Docker, Kubernetes). Soft Skills: - Excellent communication and presentation skills. - Strong problem-solving and analytical abilities. - Customer-centric mindset with the ability to build trust and rapport. - Ability to work independently and as part of a cross-functional team. Certifications (Preferred): - Certifications in AI/ML (e.g., AWS Machine Learning Specialty, Google Professional ML Engineer). - Certifications in Cloud platforms (e.g., AWS Solutions Architect, Azure AI Show more Show less

Role And Responsibilities Lead the implementation and configuration of Workday modules, including HCM, Payroll, Compensation, and Absence Management. Collaborate with stakeholders to gather requirements, design solutions, and customize Workday functionalities to meet business needs. Manage data migration, integrations, and testing activities during Workday implementations and upgrades. Provide ongoing support and maintenance for the Workday platform, troubleshooting and resolving technical problems promptly. Develop and maintain Workday reports, dashboards, and analytics to support business decision-making. Stay up-to-date with Workday releases and enhancements, assess their impact on existing configurations, and implement necessary changes. Serve as the primary point of contact for Workday-related inquiries, providing guidance and training to end-users as needed. Collaborate with HR and IT teams to ensure data integrity, security, and compliance with regulatory requirements. Participate in cross-functional projects and initiatives as a subject matter expert on Workday functionalities. Qualifications And Education Requirements Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Minimum of 5 years of experience working with Workday, including implementation, configuration, and support. Strong technical proficiency in Workday modules, with expertise in at least one functional area (e.g., HCM, Payroll). Experience with Workday integrations, reporting, and data management tools. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels. Ability to work independently and manage multiple priorities in a fast-paced environment. Workday certification(s) preferred. Experience with Workday security administration and role-based access controls is a plus. Show more Show less

Job Summary: We are seeking a highly skilled and motivated Mid-Level IT Support Engineer to join our growing IT support team. The ideal candidate will be responsible for providing effective IT assistance to internal staff, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. This role requires strong technical knowledge, problem-solving abilities, and excellent communication skills to support a dynamic IT environment. Key Responsibilities: Provide technical support to staff and assist with troubleshooting hardware, software, network, and system issues. Manage and resolve service desk tickets in a timely and efficient manner, ensuring high user satisfaction. Install, configure, and maintain IT equipment such as computers, printers, network devices, and peripherals. Ensure the timely setup and maintenance of software applications, updates, and patches. Collaborate with the IT team to maintain the company’s network infrastructure, servers, and systems. Diagnose and resolve issues related to networking, operating systems, software applications, and email systems. Monitor system performance and implement measures to improve efficiency, security, and uptime. Assist with the onboarding and offboarding processes for employees, including setting up user accounts and access rights. Perform routine backups and maintain data integrity. Support remote work solutions and assist with VPN configurations and remote troubleshooting. Assist in the evaluation, installation, and deployment of new IT technologies. Skills & Qualifications: Proven experience (6-8 years) in an IT support role, ideally within a mid-level capacity. Strong knowledge of operating systems (Windows, macOS) and software applications. Hands-on experience with network troubleshooting, including LAN/WAN, VPNs, and firewalls. Familiarity with Active Directory, Office 365, and Microsoft Exchange. Experience with server management (Windows Server) Proficiency in diagnosing hardware and software issues, both remotely and onsite. Knowledge of IT security best practices and data protection regulations. Strong problem-solving skills and the ability to manage multiple support tickets effectively. Excellent communication skills, both written and verbal, with the ability to explain technical issues to non-technical staff. A proactive attitude towards continuous learning and staying updated with the latest IT trends. Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience. IT certifications such as CompTIA A+, Network+, Microsoft Certified Professional (MCP), or similar certifications are a plus.

Job Summary As a Claims Specialist you will complete claim processing tasks and duties while performing best practices in time management, inventory, quality and procedures. Essential Functions/Responsibilities/Duties Maintain quality and procedure standards including compete review and examination of claim to ensure proper handling in accordance with company policies and procedures. Complete claims task in timely manner and maintain production requirement: Review and understand plans, documents and vendors. Ensure proper system setup while processing claims. Identify and report to management any potential errors, problems or issues regarding plan documents, claims processing or system setup. Work stop loss renewal process, as directed by management. Complete all training requirements in a timely manner, as directed by management. Understand and enforce company procedures, polices and standards. Practice good follow up procedures to ensure completion of task and/or inquiries. Direct client contact, internal staff and vendor support to ensure customer and member satisfaction. Support management team with projects and special requests. Education and Experience High School Diploma required Associate’s degree in business preferred 2 years claims processing 2+ years claims processing in the QicLink system preferred. Required Knowledge, Skills, and Abilities Must be able to establish and maintain good working relationship with clients and provide excellent customer service Must be computer literate and knowledgeable in Windows and Microsoft Office environment, including Word, Outlook and Excel. Knowledge of insurance database system a plus. Ability to work with others to accomplish mutual goals Healthcare industry experience strongly preferred, specifically in healthcare, health insurance, medical office or clinical experience at a front desk, in billing or admissions Remote work is possible depending on experience and business needs Physical Requirements Must be able to remain in a stationary position 50% of the time. The person in this job needs to occasionally move about inside the office to access office machinery, filing cabinets and meeting facilities. Constantly operates a computer and other office productivity machinery, such as copy machine, computer printer, calculator, etc. Frequently positions self to maintain files in file cabinets. Frequently moves boxes or equipment weighing up to 25 pounds. Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations. Must be able to observe details at close range. Disclaimer This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice.

Job Summary The role of Claims Processor – Team lead is primarily responsible for overseeing daily activities of claims processing team. They perform and coordinate the claims and the processing unit efficiently for the clients of Virgin Pulse Healthcomp. This role oversees incoming claims from members and requires adherence to formal procedures, attention to details and technical proficiency. Essential Functions/Responsibilities/Duties Responsible for performing and maintaining workflow processes to meet client response times Interpret and apply policy and procedures for department Provide ongoing training for new and existing team members Align the daily operations of the Claims department with the strategic direction of the Company Serves as liaison between team members and the functional area management. Conduct and compile special analysis and reports of claim payment history of various types required for contracted compliance Review and understand plans, documents, and vendors. Identify and report to management any potential errors, problems, or issues regarding plan documents, claims processing and system setup. Direct client contact, internal staff, and vendor support to ensure customer and member satisfaction. Navigate and maintain a thorough knowledge of systems so that information can be researched and used to process claims. Understand and enforce company procedures, policies, and standards. Complete claims tasks in timely manner and maintain minimum production requirements for the number of claims processed per day Review and understand plan documents, medical documents, and eligibility information. Ensure proper system setup while processing claims. Identify, research, and resolve claims issues timely and accurately. Follow-up on inquiries that are not immediately resolved. Accept repetitive work tasks performed in a confined work area. Learn and retain a thorough working knowledge of all existing and new products and services related to claims processing. Discipline to work from home as business needs dictate. All other duties as assigned. Education and Experience High school diploma or equivalent required Some University or Post-secondary Education preferred Strong personal computer usage and Internet proficiency skills Ability to type 30 wpm minimum with accuracy CPC Certification Preferred 2+ years’ experience in Eldorado (HealthPac), QikLink or GIAS preferred Required Knowledge, Skills, and Abilities Experience in healthcare claims processing, preferably third-party administrator or insurance company setting. Proficiency in relevant software and claims processing systems preferred Excellent written and verbal communication skills Ability to adapt to changing priorities, workflows, and regulations in the healthcare industry. Collaborative attitude and willingness to work effectively in a team-oriented environment. Flexible with scheduling as business needs dictate Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Strong customer service, analytical and decision-making skills Must be able to learn quickly in a fast-paced environment Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Ability to learn and navigate new software quickly Physical Requirements Must be able to remain in a stationary position 50% of the time. The person in this job needs to occasionally move about inside the office to access office machinery, filing cabinets and meeting facilities. Constantly operates a computer and other office productivity machinery, such as copy machine, computer printer, calculator, etc. Frequently positions self to maintain files in file cabinets. Frequently moves boxes or equipment weighing up to 25 pounds. Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations. Must be able to observe details at close range. Disclaimer This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice.

Job Summary HPA Operations Manager is responsible for overseeing a team of HPA Ops professionals ensuring that all operations within the department are conducted efficiently, accurately, and in accordance with company policies and regulatory standards. Essential Functions/Responsibilities/Duties Oversees the day-to-day operations of the department Set performance goals, monitor progress, and provide regular feedback to ensure continues improvement Develop and implement strategies to improve workflows, reduce processing times and enhance overall productivity Reviews, refreshes, and standardizes procedures to improve efficiency and enable excellence Coach and guide team members for client, process, and best practices through training, tools, and team governance Monitor key performance indicators (KPIs) and use data to drive improvements Payroll/ overtime/incentive management Conduct Reviews and ensure documentation for compliance to production standards in terms of quality, quantity, and documentation Use tools and resources to manage to turn around times for workflows, reduce hand offs and drive root cause, and corrective actions Leveraging technology to augment human capabilities by monitoring and adjusting processes to increase automation in partnership with technology and IT teams Project and Initiatives as assigned or owned Team recognition Work closely with senior manager to align the department’s goal with the overall strategic objectives of the company Provide periodic reports to senior management Education and Experience Bachelor's degree Excellent organizational, analytical, and problem solving skills. Leadership experience Experience in leading change initiatives within an organization, including restructuring teams, implementing new technologies, or rolling out new policies and procedures. Required Knowledge, Skills, and Abilities Leadership and management skills Communication Analytical thinking Organizational skills Decision-Making Strategic Thinking Adaptability Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Must be able to remain in a stationary position 50% of the time. The person in this job needs to occasionally move about inside the office to access office machinery, filing cabinets and meeting facilities. Constantly operates a computer and other office productivity machinery, such as copy and fax machine, computer printer, calculator, etc. Frequently positions self to maintain files in file cabinets. Frequently moves boxes or equipment weighing up to 25 pounds. Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations. Must be able to observe details at close range. Disclaimer This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice.

Job Summary As a Sr.Claims Specialist you will complete claim processing tasks and duties while performing best practices in time management, inventory, quality and procedures. Essential Functions/Responsibilities/Duties Maintain quality and procedure standards including compete review and examination of claim to ensure proper handling in accordance with company policies and procedures. Complete claims task in timely manner and maintain production requirement: Review and understand plans, documents and vendors. Ensure proper system setup while processing claims. Identify and report to management any potential errors, problems or issues regarding plan documents, claims processing or system setup. Work stop loss renewal process, as directed by management. Complete all training requirements in a timely manner, as directed by management. Understand and enforce company procedures, polices and standards. Practice good follow up procedures to ensure completion of task and/or inquiries. Direct client contact, internal staff and vendor support to ensure customer and member satisfaction. Support management team with projects and special requests. Education and Experience High School Diploma required Associate’s degree in business preferred 4.5 years claims processing 4+ years claims processing in the QicLink system preferred. Required Knowledge, Skills, and Abilities Must be able to establish and maintain good working relationship with clients and provide excellent customer service Must be computer literate and knowledgeable in Windows and Microsoft Office environment, including Word, Outlook and Excel. Knowledge of insurance database system a plus. Ability to work with others to accomplish mutual goals Healthcare industry experience strongly preferred, specifically in healthcare, health insurance, medical office or clinical experience at a front desk, in billing or admissions Remote work is possible depending on experience and business needs Physical Requirements Must be able to remain in a stationary position 50% of the time. The person in this job needs to occasionally move about inside the office to access office machinery, filing cabinets and meeting facilities. Constantly operates a computer and other office productivity machinery, such as copy machine, computer printer, calculator, etc. Frequently positions self to maintain files in file cabinets. Frequently moves boxes or equipment weighing up to 25 pounds. Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations. Must be able to observe details at close range. Disclaimer This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice.

Job Summary As a Claims Specialist you will complete claim processing tasks and duties while performing best practices in time management, inventory, quality and procedures. Essential Functions/Responsibilities/Duties Maintain quality and procedure standards including compete review and examination of claim to ensure proper handling in accordance with company policies and procedures. Complete claims task in timely manner and maintain production requirement: Review and understand plans, documents and vendors. Ensure proper system setup while processing claims. Identify and report to management any potential errors, problems or issues regarding plan documents, claims processing or system setup. Work stop loss renewal process, as directed by management. Complete all training requirements in a timely manner, as directed by management. Understand and enforce company procedures, polices and standards. Practice good follow up procedures to ensure completion of task and/or inquiries. Direct client contact, internal staff and vendor support to ensure customer and member satisfaction. Support management team with projects and special requests. Education And Experience High School Diploma required Associate’s degree in business preferred 2 years claims processing 2+ years claims processing in the QicLink system preferred. Required Knowledge, Skills, And Abilities Must be able to establish and maintain good working relationship with clients and provide excellent customer service Must be computer literate and knowledgeable in Windows and Microsoft Office environment, including Word, Outlook and Excel. Knowledge of insurance database system a plus. Ability to work with others to accomplish mutual goals Healthcare industry experience strongly preferred, specifically in healthcare, health insurance, medical office or clinical experience at a front desk, in billing or admissions Remote work is possible depending on experience and business needs Physical Requirements Must be able to remain in a stationary position 50% of the time. The person in this job needs to occasionally move about inside the office to access office machinery, filing cabinets and meeting facilities. Constantly operates a computer and other office productivity machinery, such as copy machine, computer printer, calculator, etc. Frequently positions self to maintain files in file cabinets. Frequently moves boxes or equipment weighing up to 25 pounds. Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations. Must be able to observe details at close range. Disclaimer This job description is not intended to contain a comprehensive list of activities, duties, or responsibilities, but constitutes a general description of the scope and function of the role within the company. Activities, duties, and responsibilities are subject to change at any time with or without notice. Show more Show less

Job Overview We are seeking a highly skilled Senior Frontend Developer with 7-8 years of professional experience to join our dynamic team. The ideal candidate has deep expertise in ReactJS, Rust, and other modern frontend technologies, with a strong track record of developing data-intensive applications. This role demands an innovative thinker who thrives in collaborative, agile environments and is passionate about creating robust, high-performance web applications. ________________________________________ Key Responsibilities Development & Maintenance: Design, develop, and maintain responsive web applications using ReactJS, Rust, and other cutting-edge frontend frameworks. Ensure applications are scalable and optimized for performance. Collaboration: Work closely with UI/UX designers, backend developers, and product managers to translate business requirements into technical solutions. Participate in agile ceremonies, sprint planning, and retrospective meetings. Code Quality & Mentorship: Write clean, maintainable, and well-documented code. Conduct code reviews and mentor junior developers to foster a culture of continuous improvement and high-quality standards. Problem Solving & Debugging: Identify, troubleshoot, and resolve complex technical issues, ensuring seamless integration with backend systems and data pipelines. Innovation & Best Practices: Stay updated on emerging frontend technologies, industry trends, and best practices. Propose and implement innovative solutions to enhance user experience and application performance. ________________________________________ Required Qualifications Experience: 7-8 years of experience in frontend development with a strong portfolio of projects demonstrating expertise in data-intensive applications. Technical Skills: ReactJS: In-depth knowledge and hands-on experience building complex web applications. Rust: Proven experience with Rust, especially in scenarios involving data handling and performance-critical applications. Frontend Technologies: Proficiency in HTML5, CSS3, JavaScript/TypeScript, and modern state management libraries (e.g., Redux). Core Competencies: Strong problem-solving and analytical skills. Excellent understanding of responsive design, cross-browser compatibility, and web performance optimization. Solid grasp of software development methodologies (preferably Agile) and best practices. Communication & Collaboration: Effective verbal and written communication skills with a proven ability to collaborate in team environments. ________________________________________ Preferred Qualifications Familiarity with additional frontend frameworks and libraries. Experience with API integration and backend technologies. Knowledge of unit testing, continuous integration/continuous deployment (CI/CD) pipelines. Previous exposure to working in fast-paced, data-driven environments. Show more Show less

Software Engineer II (fullstack) Job Overview "Overview: Senior Software Engineer support and help drive the delivery of new and enhanced features for their Product Delivery Team. They have a solid grasp of the platform, our tech stack, and trends within the field of engineering. They know dependencies with underlying systems and can fix issues in the system interfaces. In addition to developing and solving complex tasks, they aide in prioritizing development stories, provide estimates and create subtasks to implement product features within the sprint. They take ownership in production issues that arise and actively work to a timely resolution. They may also be involved with architecture decisions for the development framework and perform code reviews. Roles and Responsibilities Design, Develop and test product features, enhancements and defect resolution independently Investigate and troubleshoot complex issues across our platform Support the team leads from an engineering perspective during sprint grooming, planning, and kick-off to help estimate stories, raise awareness and additional implementation details Monitor and enhance platform performance tools in production Ability to lead in software architecture discussions and actively contribute to technical discussions Help to prioritize development user stories Mentor and assist other engineers Demonstrates ownership for development across team and other cross-functional teams Ability to lead in identifying and resolving production issues Perform code reviews Help Identify and come up with strategies to resolve technical debt Create user stories to resolve production issues, technical debt and opportunities for improvement Requirements Knowledge Strong proficiency in Java (Spring) for backend development and Angular for frontend development. Ability to write high-quality code that aligns with recognized security standards Good Familiarity with security standards and protocols such as OAuth, authentication and authorization flows in general. Strong understanding of the full software development lifecycles. Good to have Kafka , Docker/Kubernetes . Java Spring JavaScript Typescript HTML Angular Microservices Oauth Human Capital Confidential Resume 1.0 DP exp ( SQL) Typical Experience 4+ years of SW development role

Tech Lead Job Description Job Summary: The Principal Software Engineer will be responsible for driving the direction of their part of the organization, assisting management and other senior technical leaders create strategic roadmaps and driving priorities to meet various objectives. They will develop proven systems, replicate those systems and approaches across the team so that others may learn from and improve on them. They will play a central role in technical, business, and organizational contributions affecting the sub-department (delivery stream). Key Responsibilities: Lead strategic organizational decisions and plans, and actively seek to create or redefine roadmaps across the organization with product, business, and architecture counterparts. Help refine roadmaps across the stream based on technical strategy and constraints. Ideate new engineering efforts and provide guidance and vision. Mentor and actively drive the technical skills of the immediate or extended team with consideration of their career stage and personal trajectory. Remove barriers by working with others around a shared need or customer benefit. Create strategies that cross organizational boundaries to achieve broad business goals or influence. Anticipate issues or implications that their ideas would have on others and pursue mutually beneficial strategies. Drive measurable growth by scaling/mentoring teams, affecting engineering roadmaps positively, managing key metrics, creating research and/or programs. Backend : Kotlin Spring Boot, Java Frontend : Angular, DB : Postgres, SQL Server, MySQL, Any relational and non-relational DB MQ Kafka Tools : Gitlab, Jenkins. Good to have : Any containerization framework and Aws skills Core Competencies: Positive driving force for the team. Self-starter, high energy, and willing to go the extra mile. Amazing communicator (written and verbal) and comfortable discussing software and features. Comfortable communicating with remote individuals and offices and working in a team environment.

Site Reliability Engineer I Job Summary Site Reliability Engineers (SRE's) cover the intersection of Software Engineer and Systems Administrator. In other words, they can both create code and manage the infrastructure on which the code runs. This is a very wide skillset, but the end goal of an SRE is always the same: to ensure that all SLAs are met, but not exceeded, so as to balance performance and reliability with operational costs. As a Site Reliability Engineer I, you will be learning our systems, improving your craft as an engineer, and taking on tasks that improve the overall reliability of the VP platform. Key Responsibilities: Design, implement, and maintain robust monitoring and alerting systems. Lead observability initiatives by improving metrics, logging, and tracing across services and infrastructure. Collaborate with development and infrastructure teams to instrument applications and ensure visibility into system health and performance. Write Python scripts and tools for automation, infrastructure management, and incident response . Participate in and improve the incident management and on-call process , driving down Mean Time to Resolution (MTTR). Conduct root cause analysis and postmortems following incidents, and champion efforts to prevent recurrence. Optimize systems for scalability, performance, and cost-efficiency in cloud and containerized environments. Advocate and implement SRE best practices , including SLOs/SLIs, capacity planning, and reliability reviews. Required Skills & Qualifications: 3+ years of experience in a Site Reliability Engineer or similar role. Proficiency in Python for automation and tooling. Hands-on experience with monitoring and observability tools such as Prometheus, Grafana, Datadog, New Relic, OpenTelemetry, etc. Experience with log aggregation and analysis tools like ELK Stack (Elasticsearch, Logstash, Kibana) or Fluentd. Good understanding of cloud platforms (AWS, GCP, or Azure) and container orchestration (Kubernetes). Familiarity with infrastructure-as-code (Terraform, Ansible, or similar). Strong debugging and incident response skills . Knowledge of CI/CD pipelines and release engineering practices.

Description: You will be working on exciting projects that involve building user-friendly web applications using the React framework. You will collaborate with designers, product managers, and backend engineers to create seamless user experiences and ensure the technical feasibility of UI/UX designs. This position offers the flexibility of hybrid working, allowing you to balance your work and personal life effectively. We are particularly seeking candidates who are proficient in integrating AI tools into their daily development cycle to improve productivity, code quality, and problem-solving. Key Responsibilities: Developing and maintaining user-facing features using the React library. Collaborating with cross-functional teams to design, develop, and test software solutions. Writing clean, efficient, and well-documented code Troubleshooting and debugging issues as they arise Keeping up to date with emerging trends and best practices in front-end development Participating in code reviews and contributing to a positive team culture. Ensuring that software is delivered on time and meets the requirements of stakeholders. Requirements & Qualifications: Bachelor's degree in computer science or a related field Proven experience as a React Developer or similar role. Strong proficiency in JavaScript, CSS, and HTML Experience with state management libraries such as Redux or MobX Familiarity with RESTful APIs and asynchronous data fetching Knowledge of modern front-end development tools and frameworks such as webpack, babel, and npm Experience with version control systems such as Git Excellent problem-solving skills and attention to detail Ability to work both independently and as part of a team. Strong verbal and written communication skills Experience with server-side rendering and/or Next.js Familiarity with testing frameworks such as Jest or Enzyme Knowledge of GraphQL and Apollo Client Understanding of UX design principles and accessibility best practices