Cloud9 e-biz Pvt Ltd

2 Job openings at Cloud9 e-biz Pvt Ltd
ERP Support pune,maharashtra,india 1 - 2 years None Not disclosed Remote Full Time

We are hiring for ERP Support. Domain - Manufacturing ERP Experience Required - 1-2 Years Job Location – Karve Road, Pune - Work From Office Roles and Responsibilities - Configuring & Deploying ERP solutions and ensuring seamless system integration. Provide remote technical support to clients, promptly addressing queries and resolving issues to ensure uninterrupted system functionality. Provide end-user training at client site whenever required. Document business processes, ERP procedures, and prepare timely progress updates for deployment projects. Conduct diagnostic tests, identify system issues, and implement measures to optimize ERP system performance. Stay updated on the latest ERP developments, upgrades, and offerings. Requirement & Experience - A minimum of 1-2 years’ experience as an ERP support Strong communication skills, both written and verbal. Excellent problem-solving and analytical abilities, as well as proficient time management and organizational skills. Good to have knowledge of manufacturing business processes & SQL. Willingness to travel to client sites (approximately 20% travel within Maharashtra, primarily Pune and Mumbai).

ERP Support pune,maharashtra,india 3 years None Not disclosed Remote Full Time

Requirement & Experience - 1–3 years of experience in manufacturing ERP support (e.g. Microsoft Dynamics, Tally Prime, Local ERP etc.). Experience with ERP implementation or support. Good knowledge of SQL queries and database management. Ability to diagnose and resolve technical and functional issues. Excellent communication and problem-solving skills. Experience in preparing user documentation and training materials. Roles and Responsibilities - Provide day-to-day support for ERP users and troubleshoot system issues. Analyze and resolve ERP-related problems (functional and technical). Supporting end-users with ERP transactions and workflows Providing ERP end-user training and technical support. Excellent communication and customer service skills Remote and onsite support experience Strong understanding of business processes such as Finance, Inventory, Purchase, sales, Quality, Production & PPC. Documenting ERP processes and preparing deployment progress updates. Keeping informed of the latest ERP developments, upgrades. Job Location – Karve Road, Pune - Work From Office