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Customer Service Manager (US Process) Ecorgy Solutions

4.0 - 8.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

You will be joining Ecorgy Solutions, a healthcare back-office BPO organization that supports clients in California, USA. Your main responsibility as a Customer Service Manager will be to ensure the smooth coordination and delivery of home health services by managing clinician schedules and maintaining service excellence. This role is crucial in aligning clinical operations with client expectations, prioritizing patient needs, and fostering operational efficiency across scheduling functions. Your roles and responsibilities will include coordinating and managing clinician schedules, ensuring all agreed-upon cases are correctly placed, prioritizing high-priority cases, handling scheduling or s...

Posted 3 months ago

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