- Develop creative and innovative design concepts, layouts, and visual assets for various projects that might include logos, branding materials, social media graphics, website elements, etc. - Utilize industry-standard graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other relevant tools to create and edit designs. - Conduct research and gather inspiration from various sources to stay informed about design trends, industry best practices, and competitor analysis. - Use the appropriate colors and layouts for each graphic while receiving and incorporating feedback from team members to refine and improve designs. - Edit and manipulate video footage to create visually engaging and cohesive videos for YouTube and other Social media channels. - Understand the narrative and objectives of the video content and develop a storytelling approach through effective sequencing and editing techniques. - Edit and mix audio elements, including dialogue, music, and sound effects, to ensure high-quality audio for video projects. - Work with copywriters and the creative director to produce the final design. - Handle camera on some occasions and capture footage as and when required for the video content. - Ensure final graphics and layouts are visually appealing and on-brand.
Responsibilities : - Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns - Design, build and maintain our social media presence - Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) - Identify trends and insights, and optimize spend and performance based on the insights - Brainstorm new and creative growth strategies - Plan, execute, and measure experiments and conversion tests - Collaborate with internal teams to create landing pages and optimize user experience - Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points - Instrument conversion points and optimize user funnels - Collaborate with agencies and other vendor partners - Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
- Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Arrange business meetings with prospective clients - Promote the company's products/services addressing or predicting clients' objectives - Prepare sales contracts ensuring adherence to law-established rules and guidelines - Keep records of sales, revenue, invoices etc. - Provide trustworthy feedback and after-sales support - Build long-term relationships with new and existing customers - Develop entry level staff into valuable salespeople .
Role & responsibilities : - Identify potential business opportunities and enhance current business profitability, - Build and maintain long-term relationships with our key customers. - Lead sales negotiations with our critical clients. - Maintain transparent communication with various departments : advertising, design, marketing, sales, and logistics. - Compile reports for the top management. - Conduct market research and tailor solutions to customer needs. - Play a key role in strategic initiatives, such as formulating target customer strategies. - Act as the main point of contact between external vendors and key customers. - Negotiate with key clients and meet deadlines for long-term goal fulfillment. - Address and resolve key customers' issues effectively. - Maintain the latest sales data using CRM software. Preferred candidate profile : - A degree in business, commerce, marketing, or related field. - Minimum of 3 years' experience in sales or key accounts management. - Fluent in English. - Strong negotiation skills and ability to understand client requirements. - Knowledge of sales data analysis. - A willingness to travel extensively. - Result-driven, action-focused, and a can-do attitude - Ability to multi-task and thrive in a dynamic environment. - Attention to detail, high energy levels, and self-motivation. - Excellent interpersonal skills to build a good rapport with key clients. - Strong negotiation and leadership skills, as well as customer service skills. - Ability to work in teams and independently with minimum guidance. - Proficient in all MS Office Applications and CRM software.
- Research industry-related topics (combining online sources, interviews and studies) - Write clear marketing copy to promote our products/services - Prepare well-structured drafts using Content Management Systems - Proofread and edit blog posts before publication - Submit work to editors for input and approval - Coordinate with marketing and design teams to illustrate articles - Conduct simple keyword research and use SEO guidelines to increase web traffic - Promote content on social media - Identify customers' needs and gaps in our content and recommend new topics - Ensure all-around consistency (style, fonts, images and tone) - Update website content as needed
- Develop and implement social media strategies to align with business goals. - Create, curate, and manage engaging content across various social media platforms. - Monitor social media accounts for comments, messages, and engagement, and respond in a timely manner. - Analyze social media performance metrics and prepare reports on campaign effectiveness. - Stay updated on the latest social media trends, tools, and algorithms. - Collaborate with marketing, design, and other teams to ensure brand consistency. - Plan and manage social media advertising campaigns, including budgeting and targeting. - Build and maintain relationships with influencers and key online communities. - Track competitors' social media activity and identify new opportunities for growth. - Ensure adherence to company guidelines and social media best practices. - Monitor brand sentiment and manage any potential social media crises. - Optimize content based on data insights and platform-specific best practices.
Responsibilities: - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions and discussions - Analyse statistics and compile accurate reports - Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment - Keep ahead of industry's developments and apply best practices to areas of improvement - Control resources and utilise assets to achieve qualitative and quantitative targets - Adhere to and manage the approved budget - Maintain an orderly workflow according to priorities