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Client Retention Executive

0 - 31 years

0 Lacs

Ambawadi, Ahmedabad Region

Posted:1 week ago| Platform: Apna logo

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Skills Required

retention analyze data resolve strategies support

Work Mode

Remote

Job Type

Full Time

Job Description

Roles and Responsibilities: Build and maintain strong client relationships. Analyze customer data to identify trends and areas for improvement. Proactively engage with customers to address concerns and gather feedback. Resolve customer issues promptly and effectively. Educate customers on product features and updates. Monitor key performance indicators (KPIs) related to retention and implement improvement strategies. Collaborate with other departments to enhance the overall customer experience. Additional Qualification and Skills: Customer Retention Customer Support

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