Client Connect Specialist

The Client Connect Specialist role at POSist is crucial for maintaining relationships with current clients and establishing strong platforms for client retention and engagement. As a Client Connect Specialist, you will be responsible for addressing customer queries over calls, comprehending their challenges, and providing suitable solutions. Your proactive approach in addressing client needs and challenges will contribute significantly towards enhancing client satisfaction. Additionally, you will be tasked with maintaining and nurturing client relationships through various methods such as Email Marketing and Infographics. Your role will also involve identifying clients" buying patterns and growth opportunities, providing valuable inputs to the sales team. Conducting periodic client service assessments and leading client referral campaigns will be essential responsibilities to ensure continuous engagement and satisfaction. Your ability to anticipate and understand client requirements and effectively communicate them to the support or sales team will be key in delivering exceptional service. Basic Eligibility Criteria: - A graduate with 0-1 years of experience - Good communication skills - Quick solution generator with a creative mindset - Strong ability to maintain interpersonal relationships At POSist, we value deserving candidates and offer a competitive compensation package. Salary is not a constraint for individuals who demonstrate the required skills and commitment to excel in this role.,