Claims Service Representative

2 - 6 years

0 Lacs

Posted:11 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Claims Service Representative in the Pune/Pimpri-Chinchwad Area, your role will involve managing and processing insurance claims, ensuring efficient communication with clients and insurance companies, and maintaining accurate claim records. Your responsibilities will include evaluating claims information, resolving claim-related issues, and delivering excellent customer service both over the phone and in-person. Key Responsibilities: - Manage and process insurance claims effectively - Communicate efficiently with clients and insurance companies - Evaluate and analyze claims information - Maintain detailed claim records - Resolve any issues related to claims - Provide excellent customer service over phone and in-person interactions Qualifications Required: - Strong interpersonal skills and effective communication abilities - Expertise in claims handling and insurance knowledge - Excellent phone etiquette and customer service skills - Ability to work collaboratively with a team - Attention to detail and analytical skills - Proficiency in using relevant software and tools - Bachelor's degree in a related field is preferred - Previous experience in a similar role within the insurance industry is a plus,

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