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2.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

GREETINGS FROM SUTHERLAND Currently Hiring for International Claims Associate Job Title : Customer Support Associate Company: Sutherland Global Services Job Type : Full Time About Us : We're a leading BPO company providing exceptional customer service to international clients. We're looking for talented individuals to join our team and deliver outstanding customer experiences. We're a dynamic team looking for talented individuals to join our crew! Key Responsibilities: 1. Customer Service: Provide exceptional customer service to international clients via phone, resolving their queries and concerns in a professional and courteous manner. 2. Communication: Effectively communicate with customers, understanding their needs and providing personalized solutions. 3. Issue Resolution: Troubleshoot and resolve customer complaints and issues in a timely and efficient manner. 4. Product Knowledge: Develop and maintain in-depth knowledge of our products and services to provide accurate information to customers. 5. Quality Assurance: Adhere to quality standards and metrics, ensuring high-quality customer interactions. Requirements: 1. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex information in a clear and concise manner. 2. Customer Service Experience: Previous experience in a customer-facing role, preferably in a BPO or call center environment. 3. Language Proficiency: Fluency in English, with a neutral accent and good diction. 4. Technical Skills: Familiarity with CRM software and other technology tools used in a call center environment. 5. Time Management: Ability to manage time effectively, prioritizing tasks and meeting productivity standards. 6. Adaptability: Willingness to work in a fast-paced environment, adapting to changing priorities and customer needs. Round of Interview 1. HR 2. Assessment 3. Operations How to Apply: Interested Folks can walk-in to the below mentioned location for Interview rounds and more details. Note: Virtual interviews are available & Immediate joiners only Walk in : 10:30AM to 2PM Documents to Carry: 1. Resume 2. Hard Copy of Aadhar Card Address: Unit no 202,2nd floor,Campus D, Centennial Business park, kundan Halli main road, EPIP Area, Bang,karnataka India 560066

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0.0 - 3.0 years

3 - 5 Lacs

Pune, Bengaluru

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Hiring for International voice Process (Insurance) min 6months to max 3 yrs exp into insurance b2c Location - Pune/Bangalore WFO | 5 days working | 2 days off CTC - Upto 5.3 LPA US Shifts contact - divyam@genesishrs.com

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0.0 - 3.0 years

3 - 5 Lacs

Pune

Work from Office

Hiring for International voice Process (Insurance) min 6months to max 3 yrs exp into insurance b2c Location - Pune WFO | 5 days working | 2 days off CTC - Upto 5.3 LPA US Shifts contact - divyam@genesishrs.com

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai, Pune, Bengaluru

Hybrid

Role : Senior Analyst-Claims Adjusting Work Mode : Hybrid Experience : 3+ Yrs Location : Pune, Mumbai, Bangalore, Kochi ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can *join immediately*. If you're available, please *send your CV via WhatsApp only* to: * 9152808909* Please note: *No calls* will be entertained. ******************************************************************************************* Must Have : End to End Marine Claims Position Summary: Our company is seeking to hire a Senior Analyst-Claims Adjusting for Claims vertical. As the Senior Analyst - Claims Adjusting, you will be responsible for handling and execute all allocated claims in accordance with the company's documented service standards. Your role will involve investigation, evaluation, processing, disposition and settlement of claims. You will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in any of the onshore locations. Exposure to Insurance regulations and laws, claims handling procedures and Risk management principles is a definite plus. ESSENTIAL RESPONSIBILITIES: Importance Major Action and Support Actions Investigate the circumstances surrounding marine incidents, such as collisions, groundings , or cargo damage. Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contact. Learn and follow best practices of clients as well as claims requirements, standards and practices as required by applicable state statutes. Ensure compliance with relevant maritime law and regulations Ensure adherence to regulatory requirements, industry standards, and company policies. Mitigate organizational risk, maintaining compliance and reputation Competency Description Technical 1. Insurance regulations and laws 2. Claims handling procedures 3. Risk management principles 4. Industry standards 5. Maritime law and regulations Soft Skills 1.Communication (verbal and written) 2. Negotiation and conflict resolution 3. Analytical and problem-solving 4. Planning & Prioritizing 5. Customer service and relationship-building 6. Collaboration and teamwork 7. Adaptability and flexibility Behavioral 1. Integrity and ethics 2. Results-driven and accountable 3. Customer-focused and empathetic 4. Competitive 5. Patient 6. Innovative Collaboration 1. Collaborative mindset 2. Effective communication 3. Adaptability and flexibility 4. Constructive feedback and conflict resolution 5. Commitment to team success EDUCATION AND EXPERIENCE Minimum Required Degree: Bachelor Preferred Degree: Bachelors degree in insurance or related field Certificate(s)/Special Training: Insurance industry certifications AIC, AINS, Cert CII or any other relevant Insurance certification Experience ( Career Level Guide) Minimum 2-3 years of experience in insurance claims handling Proven track record of successful claim resolutions and customer satisfaction. Strong knowledge of insurance regulations, policies, and procedures. KNOWLEDGE, SKILLS AND ABILITY: Knowledge, Claims Handling Ability: Investigate and analyze claims documentation Determine coverage and liability Negotiate settlements and resolve disputes Communicate effectively with insureds, claimants, suppliers and brokers Apply industry-standard claims handling procedures. Skills Claims investigation and analysis Effective communication and interpersonal skills Time management and organization Customer service and relationship-building Collaboration and teamwork Remarks This position is in a temperature-controlled office environment. The noise level in the work environment is usually light to moderate. This position is to work in a Hybrid model and depending on the need must be flexible to work from office/home/shift timings as required to accomplish their role. This job description is not intended to be an exhaustive list of the duties and responsibilities of this position. Additional duties not included on this job description may be assigned by management at any time, based upon the business needs of the Company. Employees must perform all such duties assigned to them as a condition of employment. Likewise, this job description does not alter the at-will nature of employment at the Company. The Company may review and update this job description from time to time, as deemed necessary or appropriate in its sole discretion.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai, Pune, Bengaluru

Hybrid

Role : Senior Analyst-Marine Claims Work Mode : Hybrid Experience : 3+ Yrs Location : Pune, Mumbai, Bangalore, Kochi ******************************************************************************************* *IMMEDIATE JOINERS ALERT!* We're looking for candidates who can *join immediately*. If you're available, please *send your CV via WhatsApp only* to: * 9152808909* Please note: *No calls* will be entertained. ******************************************************************************************* Must Have : End to End Marine Claims Position Summary: Our company is seeking to hire a Senior Analyst-Claims Adjusting for Claims vertical. As the Senior Analyst - Claims Adjusting, you will be responsible for handling and execute all allocated claims in accordance with the company's documented service standards. Your role will involve investigation, evaluation, processing, disposition and settlement of claims. You will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in any of the onshore locations. Exposure to Insurance regulations and laws, claims handling procedures and Risk management principles is a definite plus. ESSENTIAL RESPONSIBILITIES: Importance Major Action and Support Actions Investigate the circumstances surrounding marine incidents, such as collisions, groundings , or cargo damage. Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contact. Learn and follow best practices of clients as well as claims requirements, standards and practices as required by applicable state statutes. Ensure compliance with relevant maritime law and regulations Ensure adherence to regulatory requirements, industry standards, and company policies. Mitigate organizational risk, maintaining compliance and reputation Competency Description Technical 1. Insurance regulations and laws 2. Claims handling procedures 3. Risk management principles 4. Industry standards 5. Maritime law and regulations Soft Skills 1.Communication (verbal and written) 2. Negotiation and conflict resolution 3. Analytical and problem-solving 4. Planning & Prioritizing 5. Customer service and relationship-building 6. Collaboration and teamwork 7. Adaptability and flexibility Behavioral 1. Integrity and ethics 2. Results-driven and accountable 3. Customer-focused and empathetic 4. Competitive 5. Patient 6. Innovative Collaboration 1. Collaborative mindset 2. Effective communication 3. Adaptability and flexibility 4. Constructive feedback and conflict resolution 5. Commitment to team success EDUCATION AND EXPERIENCE Minimum Required Degree: Bachelor Preferred Degree: Bachelors degree in insurance or related field Certificate(s)/Special Training: Insurance industry certifications AIC, AINS, Cert CII or any other relevant Insurance certification Experience ( Career Level Guide) Minimum 3 years of experience in insurance claims handling Proven track record of successful claim resolutions and customer satisfaction. Strong knowledge of insurance regulations, policies, and procedures. KNOWLEDGE, SKILLS AND ABILITY: Knowledge, Claims Handling Ability: Investigate and analyze claims documentation Determine coverage and liability Negotiate settlements and resolve disputes Communicate effectively with insureds, claimants, suppliers and brokers Apply industry-standard claims handling procedures. Skills Claims investigation and analysis Effective communication and interpersonal skills Time management and organization Customer service and relationship-building Collaboration and teamwork Remarks This position is in a temperature-controlled office environment. The noise level in the work environment is usually light to moderate. This position is to work in a Hybrid model and depending on the need must be flexible to work from office/home/shift timings as required to accomplish their role. This job description is not intended to be an exhaustive list of the duties and responsibilities of this position. Additional duties not included on this job description may be assigned by management at any time, based upon the business needs of the Company. Employees must perform all such duties assigned to them as a condition of employment. Likewise, this job description does not alter the at-will nature of employment at the Company. The Company may review and update this job description from time to time, as deemed necessary or appropriate in its sole discretion.

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2.0 - 5.0 years

2 - 5 Lacs

Pune, Bengaluru

Work from Office

JOB Location- Pune & Bangalore Shift - Australian Shift We are looking for professionals who is into any types for Insurance but should be having the experience into working in claims.

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0.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Hybrid

I nterview details: Role Name: Great Britain - Insurance Date : 04 June , 2025 Time: 11.30 AM- 1.00 PM Venue : WTW Global Delivery and Solutions India Private Limited WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall Shift timing : Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM) Work Mode : Hybrid Experience : Graduate Freshers *Candidate Address should fall withing WTW's transport boundary Role & responsibilities About Great Britain - Claims Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience. Our services include: Claims and Settlement Notification System set-up Correspondence with external parties via email / calls Renewal Stats creation Managing queries Client Service Documentation and evidencing Managing financials (Debts, Refunds etc.) Principal Duties/Responsibilities Adopt and adhere to all Willis Towers Watson values without compromise Delivery on performance standards: - Productivity to be maintained at 100% - Quality standards to be maintained in excess of 99.5% - Deliver all standard units of production within the stipulated timelines - Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account To develop effective relationships with stakeholders (Internal and external) Maintain data security standards as defined within the Information Security policy Flexible, able to shift priorities to accommodate changing business demands Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands Develop a sound understanding of the business process Ensure adherence to compliance and operate within the guidelines of internal and external regulators Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Developing Talent Adjusting to Change Required Skills, Knowledge, Experience Skills: Good verbal and written communication skills Attention to detail is vital to succeed in this role Logical thinking is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to seek out and learn from unfamiliar situations/experiences Ability to prioritize and organize tasks, work within stiff timelines Ability to work independently and as part of a team Knowledge: Basic knowledge of the Microsoft office, particularly Word & Excel Qualification: Any Graduate or Postgraduate No gap in education

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0.0 - 4.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Hybrid

I nterview details: Role Name: Great Britain - Insurance Date : 04 June , 2025 Time: 11.30 AM- 1.00 PM Venue : WTW Global Delivery and Solutions India Private Limited WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall Shift timing : Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM) Work Mode : Hybrid Experience : 0-4 years *Candidate Address should fall withing WTW's transport boundary Role & responsibilities About Great Britain - Claims Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience. Our services include: Claims and Settlement Notification System set-up Correspondence with external parties via email / calls Renewal Stats creation Managing queries Client Service Documentation and evidencing Managing financials (Debts, Refunds etc.) Principal Duties/Responsibilities Adopt and adhere to all Willis Towers Watson values without compromise Delivery on performance standards: - Productivity to be maintained at 100% - Quality standards to be maintained in excess of 99.5% - Deliver all standard units of production within the stipulated timelines - Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account To develop effective relationships with stakeholders (Internal and external) Maintain data security standards as defined within the Information Security policy Flexible, able to shift priorities to accommodate changing business demands Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands Develop a sound understanding of the business process Ensure adherence to compliance and operate within the guidelines of internal and external regulators Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Developing Talent Adjusting to Change Required Skills, Knowledge, Experience Skills: Good verbal and written communication skills Attention to detail is vital to succeed in this role Logical thinking is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to seek out and learn from unfamiliar situations/experiences Ability to prioritize and organize tasks, work within stiff timelines Ability to work independently and as part of a team Knowledge: Basic knowledge of the Microsoft office, particularly Word & Excel Qualification: Any Graduate or Postgraduate No gap in education

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0.0 - 4.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Hybrid

I nterview details: Role Name: Great Britain - Insurance Claims Date : 04 June , 2025 Time: 11.30 AM- 1.00 PM Venue : WTW Global Delivery and Solutions India Private Limited WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall Shift timing : Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM) Work Mode : Hybrid Experience : 0-4 years *Candidate Address should fall withing WTW's transport boundary Role & responsibilities About Great Britain - Claims Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience. Our services include: Claims and Settlement Notification System set-up Correspondence with external parties via email / calls Renewal Stats creation Managing queries Client Service Documentation and evidencing Managing financials (Debts, Refunds etc.) Principal Duties/Responsibilities Adopt and adhere to all Willis Towers Watson values without compromise Delivery on performance standards: - Productivity to be maintained at 100% - Quality standards to be maintained in excess of 99.5% - Deliver all standard units of production within the stipulated timelines - Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account To develop effective relationships with stakeholders (Internal and external) Maintain data security standards as defined within the Information Security policy Flexible, able to shift priorities to accommodate changing business demands Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands Develop a sound understanding of the business process Ensure adherence to compliance and operate within the guidelines of internal and external regulators Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Developing Talent Adjusting to Change Required Skills, Knowledge, Experience Skills: Good verbal and written communication skills Attention to detail is vital to succeed in this role Logical thinking is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to seek out and learn from unfamiliar situations/experiences Ability to prioritize and organize tasks, work within stiff timelines Ability to work independently and as part of a team Knowledge: Basic knowledge of the Microsoft office, particularly Word & Excel Qualification: Any Graduate or Postgraduate No gap in education

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0.0 years

2 - 3 Lacs

Mumbai, Mumbai Suburban, Navi Mumbai

Hybrid

I nterview details: Role Name: Great Britain - Insurance Claims Date : 04 June , 2025 Time: 11.30 AM- 1.00 PM Venue : WTW Global Delivery and Solutions India Private Limited WTW, 7th floor, A&B Wing, ithink Techno Campus, Pokharan Road 2, Subhash Nagar, Thane- 400606. Landmark Beside Viviana Mall Shift timing : Rotational Day Shift (6.30AM to 3:30PM & 1.30PM & 10:30PM) Work Mode : Hybrid Experience : Graduate Freshers *Candidate Address should fall withing WTW's transport boundary Role & responsibilities About Great Britain - Claims Great Britain Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilizing Willis Towers Watsons relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience. Our services include: Claims and Settlement Notification System set-up Correspondence with external parties via email / calls Renewal Stats creation Managing queries Client Service Documentation and evidencing Managing financials (Debts, Refunds etc.) Principal Duties/Responsibilities Adopt and adhere to all Willis Towers Watson values without compromise Delivery on performance standards: - Productivity to be maintained at 100% - Quality standards to be maintained in excess of 99.5% - Deliver all standard units of production within the stipulated timelines - Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account To develop effective relationships with stakeholders (Internal and external) Maintain data security standards as defined within the Information Security policy Flexible, able to shift priorities to accommodate changing business demands Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands Develop a sound understanding of the business process Ensure adherence to compliance and operate within the guidelines of internal and external regulators Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company Top Competencies Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Developing Talent Adjusting to Change Required Skills, Knowledge, Experience Skills: Good verbal and written communication skills Attention to detail is vital to succeed in this role Logical thinking is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to seek out and learn from unfamiliar situations/experiences Ability to prioritize and organize tasks, work within stiff timelines Ability to work independently and as part of a team Knowledge: Basic knowledge of the Microsoft office, particularly Word & Excel Qualification: Any Graduate or Postgraduate No gap in education

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5.0 - 10.0 years

5 - 8 Lacs

Pune

Work from Office

Requirements : > Candidates with Motor insurance experience ( end to end claim handling, third party motor claims handling, motor recoveries , motor fraud, accident claims) > 3+ years Team handling experience > Should be a Team leader/Assistant Manager on paper currently handling a team of 20-25 > Operations > Contact center experience > Should have international voice experience > UK experience (since it's a UK process having UK shifts) >Excellent communication skills >Immediate joiners preferred (30- 45 days notice period should work)

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3.0 - 6.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Claims Executive- EB website Link: www.dishainsurance.com Job Summary: We are seeking a qualified Claims executive to help our clients in claims and any other query solution through their own skills. Our ideal Claims executive has to have in-depth knowledge of and experience with the Claim process, Policy terms and conditions, relationship building and MIS management. We are seeking a quick learner with strong communication skills, and someone with a track record of success who can inspire the same in others Roles & Responsibilities: One stop solution for all client queries and requirements Represent our company, with a comprehensive understanding of our services in the area of claim process and policy terms and conditions. Providing the timely help to clients in claim settlements in both cashless and reimbursements claims. Co-ordinating with Insurance Company in updating endorsements, CD Balance and claims reports. Co-ordinating with TPA in claim settlements, in solving the issues due to any calculation error and any data error with the MIS reports. Co-ordinating with clients, HR Head and Finance Head in resolving any issues. Maintaining MIS reports. Co-ordinating with the Retention team. Visiting clients to understand if they have any concerns and help them in fixing the issues. Visiting the TPA and Insurance Company to maintain good relationship with the customer relation team. Desired Profile/ Who should join: Should have 3 to 6 years of experience in a general insurance company/ insurance broker / surveyor Proficient in Microsoft Excel and MS office Fair knowledge about the Insurance processes Good communication skills Problem solving attitude Flexibility with calls and mails

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1.0 - 3.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Skill required: Insurance Services - Property and Casualty Insurance Designation: Risk Engineering Associate Qualifications: BTech Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Risk Engineering Team provides guidance on risk mitigation for multiple disciplines and occupancies. The objective is to enable global property and casualty underwriters to make more informed underwriting decisions. Our team consisting of people from various industrial background and specialities are dedicated to support the underwriting functions with profound expertise and risk knowledge.To supplement and further strengthen our capabilities we are looking for an Analyst with a broad-based knowledge and skills to join the Casualty Risk Engineering division. This division supports underwriters for Environmental and Primary Casualty, with Primary Casualty focused on Workers Compensation (worker safety) and Automobile Liability (fleet safety). Assist in reviewing environmental, worker safety, and fleet safety data submitted by clients to help identify risk trends, gaps, and potential areas of improvement Support in preparing and analysing risk reports using Microsoft Excel and Power BI, providing valuable insights for underwriting and operations. Perform structured online research to gather relevant Environmental, Health & Safety (EHS) information that supports desktop assessments and underwriting review Maintain digital records by organizing and updating information in a clear and accessible format for internal teams. Understanding and management of property and casualty insurance companies that provide insurance against the loss of real property, tangible assets and/or income. What are we looking for Ability to establish strong client relationshipAgility for quick learningAdaptable and flexibleAbility to work well in a teamDetail orientationA degree engineer (B.Tech minimum), preferably within one of the following Engineering disciplines (Chemical, Environmental, Industrial, Safety or Civil) The candidate ideally should have up to 1-3 years of relevant experience, including internships or early-career roles in engineering, insurance, risk consulting, or safety functions. A strong interest in risk assessment, environmental management, and workplace safety, with a desire to build a career in casualty risk engineering. Outstanding analytical, organisational and communication skills and who possesses a blend of technical knowledge, attention to detail, problem solving and adaptive communication and listening skills. Candidate must be organized, self-motivated and willing to learn about the concepts of desktop risk assessment, Occupancy, Hazard and Loss estimation. Demonstrable understanding of liability risk management and a strong background in another relevant discipline, for example health and safety consultancy, underwriting, broking, claims handling or loss adjusting Working knowledge of Microsoft Office tools, especially Excel and PowerPoint. Exposure to Power BI and Salesforce is a plus. Roles and Responsibilities: Provide support to senior risk engineers in conducting desktop assessments of product liability, environmental exposures, workplace safety practices, and automobile risks in line with internal technical guidelines Help compile and format key risk information for underwriters, ensuring clarity and consistency across submissions. Oversee the delivery and quality of outsourced survey programs related to workers compensation, fleet safety, and environmental liability, while maintaining and updating associated online Health & Safety resources. Track and validate corrective actions related to product safety, worker safety and auto liability improvements identified during surveys, ensuring timely and effective implementation by clients. Qualification BTech

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2.0 - 7.0 years

2 - 4 Lacs

Pune

Work from Office

Claims Specialist Exp- 2+ Years Loc- Pune Skills- Claims, Dispute, Claims Mgt, Reason Codes, SAP, etc Pkg- 5.5 LPA Aparupa 9311697179 Aparupa.imaginators@gmail.com

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

Work from Office

Responsible for handling cargo claims. Responsible for the management and administration of all claims filed Globally. Responsible for the coordination with local Front desk and guiding them with regards to claim handling. Provide proactive, efficient, and fair but firm claims and recovery management and obtain best possible claims and recovery settlement for the Group. Provide technical expertise and advice related to incidents, claims matter and loss prevention initiatives. Key Responsibilities Claims - Handling cargo Claims as per the set guidelines. Having a customer centric approach at the same time keeping in mind the legal requirement and closing claim within legal ambit Establish appropriate claims handling relationship in respective management area. Assess and document factual background of claims matters; establish and update claims file. Safeguard rights of recovery and drive recovery actions. Liaise with internal and external stakeholders, such as claimants (customer, recovery agents, lawyer, under writer and P&I) third party claims administrators etc. Enter and update data in the claims data base (case management) according to corporate guideline. Manage and settle claims matters in accordance with corporate guideline. Provide advice and support to Local claim desk related to any claims matters. Keeping data quality at top level. Formulate, drive and/or support loss prevention initiatives. Decision Making Authority As per Organization guidelines Function Market & Industry Knowledge / Domain Knowledge / Process working / Education: Graduate from recognized university LLB / LLM or MBA degree would be preferable. Experience: Minimum of 2 years of working experience within Shipping, Logistics, Marine surveyor, or insurance Industry. Exposure to shipping operations preferable. Experience in core claims handling (which includes independent claim settlement) will be an added advantage. Special Skills (Functional/Technical): Good Analytical skills. The knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. The knowledge of local maritime laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the political process directly impacting claims handling of the region. Good Comprehension skills Excellent team player Well organized to carry out multi-tasks Flexible with changes Take ownership and responsibility of the job assigned Eye for the details.

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2.0 - 7.0 years

5 - 15 Lacs

Kolkata, Patna, Jamshedpur

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Full Time Opportunity Location: Goa/Kolkata/Patna/Assam/Jharkhand/Jamshedpur Job Description: - As a claim processing executive you will be responsible for handling all claim related activities on day today basis. - Checking all documents submitted by customers. - Verification of all documents with doctors, hospitals to cross check them for further process. - Coordination with customer if any document is missing or fake. Mentioning remark on every documents. - Coordination with head office to submit claim reports. - Coordination with branch head and other managers for smooth work process. - Maintaining MIS report on daily basis Qualification : MBBS, BAMS, BHMS Experience : 2 to 10 years in health insurance claim processing.

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3.0 - 8.0 years

3 - 7 Lacs

Kochi, Pune, Mumbai (All Areas)

Hybrid

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Marine | End-to-end Claims Insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 7 years Must Have Skills : 1.Insurance regulations and laws 2.Claims handling procedures 3.Risk management principles 4.Industry standards 5.Maritime law and regulations 6.Investigate and analyze claims documentation 7.Determine coverage and liability 8.Negotiate settlements and resolve disputes 9.Communicate effectively with insureds, claimants, suppliers and brokers 10.Apply industry-standard claims handling procedures. 11.Collaboration and teamwork Good Have Skills : Experience in Marine Adjuster Roles and Responsibilities : 1. Investigate the circumstances surrounding marine incidents, such as collisions, groundings, or cargo damage. 2. Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. 3. Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contact. 4. Learn and follow best practices of clients as well as claims requirements, standards and practices as required by applicable state statutes. 5. Ensure compliance with relevant maritime law and regulations Ensure adherence to regulatory requirements, industry standards, and company policies. 6. Mitigate organizational risk, maintaining compliance and reputation Location : Kochi, Pune, Mumbai CTC Range : Upto 7.5 LPA (Lakhs Per Annum) Notice Period : Immediate Mode of Interview : Virtual Shift Timing : Night Shift Mode of Work : Hybrid Thanks & Regards, Chaitanya HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432445 / Whatsapp @ 8431371654 chaitanya.d@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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2.0 - 7.0 years

3 - 7 Lacs

Mumbai

Work from Office

Responsible for handling cargo claims. Responsible for the management and administration of all claims filed Globally. Responsible for the coordination with local Front desk and guiding them with regards to claim handling. Provide proactive, efficient, and fair but firm claims and recovery management and obtain best possible claims and recovery settlement for the Group. Provide technical expertise and advice related to incidents, claims matter and loss prevention initiatives. Key Responsibilities Claims - Handling cargo Claims as per the set guidelines. Having a customer centric approach at the same time keeping in mind the legal requirement and closing claim within legal ambit Establish appropriate claims handling relationship in respective management area. Assess and document factual background of claims matters; establish and update claims file. Safeguard rights of recovery and drive recovery actions. Liaise with internal and external stakeholders, such as claimants (customer, recovery agents, lawyer, under writer and P&I) third party claims administrators etc. Enter and update data in the claims data base (case management) according to corporate guideline. Manage and settle claims matters in accordance with corporate guideline. Provide advice and support to Local claim desk related to any claims matters. Keeping data quality at top level. Formulate, drive and/or support loss prevention initiatives. Decision Making Authority As per Organization guidelines Function Market & Industry Knowledge / Domain Knowledge / Process working Education: Graduate from recognized university LLB / LLM or MBA degree would be preferable. Experience: Minimum of 2 years of working experience within Shipping, Logistics, Marine surveyor, or insurance Industry. Exposure to shipping operations preferable. Experience in core claims handling (which includes independent claim settlement) will be an added advantage. Special Skills (Functional/Technical): Good Analytical skills. The knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. The knowledge of local maritime laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the political process directly impacting claims handling of the region. Good Comprehension skills Excellent team player Well organized to carry out multi-tasks Flexible with changes Take ownership and responsibility of the job assigned Eye for the details

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1.0 - 5.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Manage accounts receivable calls to resolve customer queries related to medical billing, claims processing, and revenue cycle management. Handle denial management by identifying and resolving issues with insurance companies, patients, or other stakeholders. Process patient statements, verify demographic information, and update records as needed. Collaborate with internal teams to resolve complex billing issues and ensure timely resolution of customer complaints. Maintain accurate records of all interactions with customers using our CRM system. Desired Candidate Profile 1-5 years of experience in AR calling, denial handling, or similar roles in US healthcare industry. Strong knowledge of medical billing processes, including claims handling and revenue cycle management. Excellent communication skills for effective interaction with customers over phone calls. Ability to work independently in a fast-paced environment while maintaining attention to detail. Interested relevant experienced candidates can share your updated resume to 7339474094 or Vaibavalakshmi.Balaji@Calpion.com

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2.0 - 7.0 years

2 - 4 Lacs

Ameerpet

Work from Office

Walk-In Interview registration will end by 11:00AM Job responsibilities : Processing of Health Claims. Claim Registration and Claim Adjudication. Identifying the Frauds. Adhering to SLAs and processing the claims with in the TAT as per policy terms and conditions. Supporting CRM, Provider, sales and grievance teams Office Address: Tata AIG General Insurance Company Limited, C/o Imperial Towers, Floor-5, Landmark - Next to Metro (Ameerpet) Station, Ameerpet, Hyderabad

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0.0 - 1.0 years

3 - 3 Lacs

Bangalore/Bengaluru

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To contact the insured for Underwriting referred proposals to procure the complete medical history using Audio and/or Video tools. To Follow up with customer for past medical records and/or relevant health documents Maintain end to end TAT / SLAs. Required Candidate profile Location – Bangalore Candidate must know to speak Hindi & Malayalam. CTC – Upto 3.5 LPA.

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3.0 - 8.0 years

3 - 7 Lacs

Kochi, Pune, Mumbai (All Areas)

Hybrid

Job Title : Marine | End-to-end Claims Insurance Qualification : Any Graduate and Above Relevant Experience : 3 7 years Must Have Skills : 1.Insurance regulations and laws 2.Claims handling procedures 3.Risk management principles 4.Industry standards 5.Maritime law and regulations 6.Investigate and analyze claims documentation 7.Determine coverage and liability 8.Negotiate settlements and resolve disputes 9.Communicate effectively with insureds, claimants, suppliers and brokers 10.Apply industry-standard claims handling procedures. 11.Collaboration and teamwork Good Have Skills : Experience in Marine Adjuster Roles and Responsibilities : 1.Investigate the circumstances surrounding marine incidents, such as collisions, groundings, or cargo damage. 2.Assess the extent of damage to vessels, cargo, or freight, and estimate the cost of repairs or replacement. 3.Appropriately document information on claim file Maintain effective and ongoing communication with various internal and external contact. 4.Learn and follow best practices of clients as well as claims requirements, standards and practices as required by applicable state statutes. 5.Ensure compliance with relevant maritime law and regulations Ensure adherence to regulatory requirements, industry standards, and company policies. 6.Mitigate organizational risk, maintaining compliance and reputation Location : Kochi, Pune CTC Range : 4.5 7.5 LPA (Lakhs Per Annum) Notice Period : Immediate Mode of Interview : Virtual Shift Timing : Night Shift Mode of Work : Hybrid Thanks & Regards, Amulya G Senior HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

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1.0 - 6.0 years

3 - 8 Lacs

Gurugram

Work from Office

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way, The Community You Will Join The AirCover team is charged with ideating, building, launching, and managing the AirCover business inside of Airbnb We have a huge responsibility to our community of Hosts and guests to be there when things dont go exactly as planned with their reservations We have a lot of work to do in the coming years and we are looking for someone who will help us manage all of the things that need to be done to deliver best-in-class services to our community, The Claims Experience team is responsible for providing Community Delight to our users by tailoring the experience and services we offer to their own specific needs so that everyone can host and travel with confidence We will develop a deep empathy and understanding of each of our customers desires, and will go above and beyond to ensure we create personalized interactions that leave lasting impressions throughout the end-to-end claims process, The team will drive operational success across each of the Aircover products, delivering Seamless Execution through the quality and speed of our interactions, whilst focusing on customer retention and the continued growth of our Airbnb community, The Difference You Will Make As the Claims Operations Manager, you will lead a team that helps drive the success of our vision to deliver unmatched products and services so everyone can host and travel with confidence, Deliver community delight to our users by tailoring experiences and the services we offer to their unique and specific needs In this role, youll help create and influence the direction we wish to take the AirCover organization, You will touch all three areas of our AirCover brand; AirCover for Hosts, AirCover for Guests and Guest Travel Insurance, You will also develop a deep understanding of each of our customers desires, and will go above and beyond to ensure we create personalized interactions that leave a lasting impression, By leading a team of Claims Specialists you will be responsible for overseeing the end-to-end claims processes at a strategic level, making fast data driven decisions and ensuring we create a deep and ongoing empathy for our customers whilst providing clear guidance on helping them navigate the claims process You'll also advance team engagement through people and culture initiatives, and focus on their growth to nurture and develop world class talent, You will work as part of a cross-functional team to drive the success of the company's products and services You will be responsible for driving and executing strategies that also improve community engagement, and community protection, while ensuring operational excellence across the Aircover suite of products and services, A Typical Day Bring and share strategic vision for the end-to-end customer claims handling experience, including dispute resolution and feedback management Collaborate on the development and implementation of new policies and procedures to ensure our service delivery is effective and delivers a seamless experience for our community Manage and lead the Claims operations team in ACC Gurgaon, ensuring optimal delivery of performance and productivity Support and work with senior leadership to develop and execute on our one-company roadmap and Aircover strategic pillars, Develop and maintain relationships with external partners, such as insurance carriers and claims adjusters, to ensure that claims are handled efficiently and effectively, Inform the business on team performance metrics and quality, identifying opportunities to improve the customer experience, and driving upstream changes with operations and product leaders, Partner closely with cross-functional teams to deliver a scale-first organization by aligning on key metrics, goals & deliverables Strive for the continuous improvement of our operational workflows and processes Analyze performance data to identify opportunities for process improvements and optimization of the customer experience Collaborate to design strategies to improve customer engagement, community building, and community protection Ensure the operations team is fully aligned with the company's mission, values and roadmap Drive key initiatives to improve growth, engagement and belonging within the team You will be responsible for reporting at Weekly, Monthly, Quarterly and Annual Business Reviews for your area, You will build, foster and support your team, while holding team members accountable to expectations and performance, You will serve as a thought leader with stakeholders such as Trust, Legal, Privacy, CS Safety, Product Management, Policy, and understand how the policy/product roadmap impacts risk mitigation of emerging threats, Your Expertise 10+ yearsexperience in customer experience management and operational excellence, preferably in high tech and/or insurance organizations, Strong track record (> 5 years) of leading, recruiting, and coaching high performing teams at a global level, Insurance experience preferred In depth understanding of claims handling processes and regulations, Knowledge of customer experience best practices and trends Open, collaborative style with a Airbnb-first mentality, Proven track record of developing and executing successful strategies tailored to specific customer experience groups Ability to operate within a constantly changing environment with strong bias for action, including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment, Demonstrated ability to identify and resolve issues through effective problem solving skills, Proven ability to negotiate skilfully in difficult situations with both internal and external groups, Hybrid Work Requirements & Expectations: To support productivity and maintain a professional hybrid work environment, employees are expected to adhere to the following: Workspace: A dedicated, quiet, and private workspace free from interruptions and external noise Internet Connectivity: During the working hours, maintain a minimum and consistent internet speed of 10 Mbps on your official devices to ensure reliability for work-related tasks, including calls and virtual meetings Professionalism: Employees must remain fully engaged, respectful, and maintain a professional presence during virtual meetings, with video participation required unless otherwise approved, Confidentiality & Security: Employees are responsible for protecting Airbnbs Intellectual Property and Confidential Information Work-related activities, including calls and meetings, must not be conducted in public places, while traveling, or in any setting that may compromise confidentiality or work quality, Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions All qualified individuals are encouraged to apply,

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2.0 - 5.0 years

3 - 6 Lacs

Gurugram

Work from Office

Job Summary: We are seeking a dedicated and detail-oriented professional to manage insurance claims on behalf of clients across various lines of business. The ideal candidate will ensure accurate documentation, effective coordination with insurers, and timely settlement of claims, while maintaining high standards of service and compliance. Key Responsibilities: Register and manage claims across multiple insurance segments (e.g., Health, Motor, Property, Marine, etc.) Liaise with clients and insurance companies to collect required claim documents and provide status updates Monitor and ensure timely follow-ups to drive claim resolution and settlements Maintain accurate claim records and prepare regular MIS reports for internal and client use Ensure adherence to regulatory requirements and internal company standards throughout the claims process Proactively follow up with insurers to expedite claim approvals and settlements Escalate delays, disputes, or complex claims to senior management or resolve through effective negotiation Candidate Requirements: Graduate degree (preferably in Commerce, Insurance, or a related field) Minimum 2 years of experience in claims handling within a broking firm or insurance company Strong knowledge of insurance products and end-to-end claim processes Effective communication and interpersonal skills, with a focus on client servicing and coordination High attention to detail and the ability to manage multiple claims simultaneously

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1 - 6 years

2 - 5 Lacs

Pune

Work from Office

Preferred candidate profile Candidate should be from Property and Casualty Claims Process Immediate Joiners Only Good English Communications

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