Job
Description
As an Admin Assistant at Davies, you will be an integral part of the Legal Solutions team, providing support to the Team Leader and Claims Handlers. Your role will involve accurately inputting new claims, supporting with CRU and NHS post and tasks, providing administrative support, and ensuring adherence to client-specific SLAs and best practices. You will work closely with File Handler Assistants to deliver consistently high levels of service and productivity. Key Responsibilities: - Accurately input new claims within set time frames - Support with CRU and NHS post and tasks - Provide admin support to a team of claims handlers and other departments when required - Work closely with File Handler Assistants on administrative tasks and activities - Adhere to client-specific SLAs and best practice - Support delivery of consistently high levels of service and productivity Qualifications Required: - Previous admin experience - Excellent IT skills including excel and data input accuracy - Good communication and organizational skills - Ability to manage workload, prioritize tasks, and meet deadlines - Attention to detail and a team player - Excellent client care and customer service skills About Davies: Davies is a specialist professional services and technology firm that partners with leading insurance, highly regulated, and global businesses. With a global team of over 8,000 professionals operating across ten countries, Davies has experienced significant growth over the past decade. The company focuses on delivering professional services and technology solutions across the risk and insurance value chain, emphasizing claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. As an Admin Assistant at Davies, you will be an integral part of the Legal Solutions team, providing support to the Team Leader and Claims Handlers. Your role will involve accurately inputting new claims, supporting with CRU and NHS post and tasks, providing administrative support, and ensuring adherence to client-specific SLAs and best practices. You will work closely with File Handler Assistants to deliver consistently high levels of service and productivity. Key Responsibilities: - Accurately input new claims within set time frames - Support with CRU and NHS post and tasks - Provide admin support to a team of claims handlers and other departments when required - Work closely with File Handler Assistants on administrative tasks and activities - Adhere to client-specific SLAs and best practice - Support delivery of consistently high levels of service and productivity Qualifications Required: - Previous admin experience - Excellent IT skills including excel and data input accuracy - Good communication and organizational skills - Ability to manage workload, prioritize tasks, and meet deadlines - Attention to detail and a team player - Excellent client care and customer service skills About Davies: Davies is a specialist professional services and technology firm that partners with leading insurance, highly regulated, and global businesses. With a global team of over 8,000 professionals operating across ten countries, Davies has experienced significant growth over the past decade. The company focuses on delivering professional services and technology solutions across the risk and insurance value chain, emphasizing claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
