Key Job Responsibilities End to end content strategy, development and taking content live Coordinate with internal teams ( for content writing, video scripts Create marketing collaterals for various medical specialties for website, sales tools, blogs, off page articles Manage internal linking and innovate on writing style Manage Web Content Management by writing content for the website landing pages, write content in line to attract and convert leads Write engaging Social Media Content (for Quora, Facebook, Linked in) Support the team for new campaign launches for SEM and Facebook with content, ad copies, headlines, description etc Help set up patient facing marketing automation communication Manage a team of videographers

Key Job Responsibilities: Manage website traffic, conversion rate and keyword performance growth. •Manage technical and off page SEO for three different websites. •Improve engagement metrics, e.g., page visits, pages per session, time spent on page, bounce rate reduction etc. •Drive performance and augment productivity of SEO and content team including work allocation, reviews, reporting and engagement. •Ensure 100% feature utilization of all SEO and ORM tools, e.g., AHREFS, LOCOBUZZ etc. •Define and articulate content framework for long and short format content. •Review sample content pieces and provide feedback •Coordinate with brand teams to understand key content deliverables and integrate them into content work plan. •Supervise a cross-functional team of graphic designers, copywriters, social media experts, photographers/videographers in the strategic development of messages and deliverables •Produce fresh, innovative work that translates complex ideas into compelling print materials and digital experiences for diverse audiences

Pre-requisites for consideration of candidature - MBA from premier B-Schools ( IIM, MDI) - 8+ years of experience in Travel or Ecommerce companies - Strong leadership skills and team management along with decision making ability - Good B2C marketing experience and a passion for digital technologies. - Revenue target responsibility experience in a digital business along with monthly digital spend Key Job Responsibilities: - Define the digital customer acquisition strategy across all digital marketing channels (website, blogs, emails and social media) in line with company's strategy - Grow digital acquisition and hold direct responsibility for driving traffic, conversion and ROI (where to spend, who to target and what will be the return) for all digital acquisition channels including paid search, SEO, affiliate, remarketing, display, etc. - Maximize optimization and continuously seek optimization and growth through performance analysis, A/B and multivariate testing, customer segmentation, creative partnership, landing page optimization and more - Responsible for the day-to-day performance of digital marketing channels - Define key metrics and keep senior leadership informed on a weekly/monthly/ quarterly basis, highlighting trends and opportunities for improvement

Role & responsibilities The Assistant Nursing Superintendent (ANS) plays a crucial role in supporting the Nursing Superintendent in overseeing the nursing department and ensuring the delivery of high-quality patient care. The ANS is responsible for supervising nursing staff across various units, coordinating clinical activities, and maintaining compliance with hospital protocols and healthcare regulations. This role involves managing staff schedules, monitoring performance, conducting training programs, and ensuring that nursing care is delivered efficiently and compassionately. The ANS also participates in quality improvement initiatives, handles administrative tasks such as inventory and reporting, and serves as a liaison between nursing teams and hospital management. Strong leadership, clinical expertise, and excellent communication skills are essential to ensure smooth operations and uphold patient safety and care standards.

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Patna Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing administration for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the centre. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the centre as per defined KPI / standards. Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Pre-requisites for consideration of candidature: Graduate Minimum 3-5 years of experience, in billing and counselling of patients in a fertility clinic/Hospital Key Job Responsibilities: Create bills for patients, collect fees and close accounts on daily basis Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits. Ensure that all financial transactions have been properly settled and closed on the subsequent day. Collect feedback from patients (using a standard form), analyze and document the same every month Do appointment booking and follow ups for OPD patients Ensure that Patient satisfaction score is maintained as per defined benchmark Ensure 100% compliance to safety and security protocols. Prepare daily reports for supervisor. Review all consent forms for accuracy and as per company policy. Manage patient queue/ appointment (play GRE role). Open to multitask Timings: 9AM -6PM (Thursday Off) Location: Gorakhpur Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.) We are looking to hire Senior Executive/Assistant Manager- Finance. Minimum Education: Any Graduate Location: Gurgaon Sector -18 Experience: 2-7 Years (Healthcare Background Only) Key Job & Responsibilities: Invoice Processing : Timely and accurate validation, matching, and posting of invoices. Vendor Management : Maintain accurate vendor data, resolve disputes, and ensure timely payments. Payment Processing : Ensure error-free, on-time payments and reconciliations. Reporting : Prepare AP aging, cash flow, and management reports. Process Improvement : Identify automation opportunities to enhance efficiency. Petty Cash : Manage petty cash bookings. Inventory Reconciliation : Able to do Inventory Reconciliation from HIS to ERP. 8. Deadline Adherence : Meet all payment and closing deadlines consistently. Interested candidates can share updated resume on " akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Key Job Responsibilities: 1.Create bills for patients, collect fees and close accounts on daily basis 2.Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits. 3.Ensure that all financial transactions have been properly settled and closed on the subsequent day. 4.Collect feedback from patients (using a standard form), analyze and document the same every month 5.Do appointment booking and follow ups for OPD patients 6.Ensure that Patient satisfaction score is maintained as per defined benchmark 7.Ensure 100% compliance to safety and security protocols 8.Prepare daily reports for supervisor 9.Review all consent forms for accuracy and as per company policy 10.Manage patient queue/ appointment (play GRE role) 11.Open to multitask Functional Knowledge, Skills and Experience: IVF Patient Scheduling •Billing & Cash collection •Coordination with doctors & patient Behavioural Competencies: Patient Focused •Process Adherence •Collaborates with others •Accountability •High on Ethics •Compassion •Patience Soft spoken

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Pre-requisites for consideration of candidature: Bachelors/ Master's degree in Design Proficiency in Figma and/or Adobe XD Basic knowledge of Adobe Creative Suite (Photoshop, Illustrator) Understanding of design handoff using tools like Zeplin or Figma Dev Mode (a plus) Portfolio showcasing UI work for web or mobile interfaces. Basic understanding of HTML/CSS. Key Job Responsibilities: Create UI designs for consumer-focused website and mobile applications Assist in designing UI layouts, components, and screens for websites and mobile platforms. Translate wireframes and user flows into high-fidelity visual mockups and prototypes. Create designs for A/B testing and work on iterative design process basis conversion and interaction data from marketing team Collect user feedback for layout changes and prototypes Use storyboards, process flows and site maps to illustrate design concepts. Investigate various topics from the web or mobile usage analytics to trend spotting.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Pre-requisites for consideration of candidature: Graduate /PGDM/MBA Minimum 3-5 years of experience, in billing and counselling of patients in a fertility clinic/Hospital Only Male Candidate with good communication skills Key Job Responsibilities: Create bills for patients, collect fees and close accounts on daily basis Ensures Financial Clearance of patient before discharge, Cash Handling & Deposits. Ensure that all financial transactions have been properly settled and closed on the subsequent day. Collect feedback from patients (using a standard form), analyze and document the same every month Do appointment booking and follow ups for OPD patients Ensure that Patient satisfaction score is maintained as per defined benchmark Ensure 100% compliance to safety and security protocols. Prepare daily reports for supervisor. Review all consent forms for accuracy and as per company policy. Manage patient queue/ appointment (play GRE role). Open to multitask Timings: 9AM -6PM (Thursday Off) Location: Bhubaneswar & Jaipur Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Dear Candidates, Greetings from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.) Join the fastest growing Fertility & IVF Brand in the country which aims to transform the future of fertility globally. Designation: Financial IVF Counsellor (Only Female Candidate) Education: Graduation Work Location: Gorakhpur Experience: 1- 5 years (Healthcare Experience) Call leads of potential patients as per defined targets for each day Counsel patients and resolve their queries Keep track of patient pipeline and share status on conversion Manage the department operationally- coordination with doctors and patients Centre Timings: 9 AM - 6 PM (Thursday weekly off) Salary: Best as per marked standard Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Role & responsibilities Manage and optimize OT and equipment usage: manage OT availability and scheduling for the center and assign them based on defined procedures. Track and optimize OT utilization through proper scheduling. Ensure proper use and storage of all OT equipment by doctors and nurses, and safely transport equipment from one clinical area to another. Track and maintain all AMC/ CMC schedules for equipment Ensure the biomedical and service condition of all infrastructure: conduct regular checks of OT tables, monitors, ventilators, air conditioning systems, lighting, etc to ensure their working. Escalate any incidences of malfunctioning or damage and coordinate with the relevant department to ensure their proper working, prior to any procedure Ensure drugs and consumables inventory: check the inventory of drugs and consumables used in the OT and ensure sufficient stock for procedures. Place all drugs and consumables that are needed by the patient in the medicine trolley prior to a procedure. Dispose all near-expiry drugs and consumables in a timely manner Assist the anesthesiologist and/or surgeon: move the patient to the operation table along with the nurse and anesthetist and position them according to the instructions given. Prepare all drugs for extubation according to clinical guidelines and instructions from the anesthetist while performing patient procedures. Connect all suction tubes and equipment and adjust lights for the procedure to begin Adhere to infection control protocols: ensure that infection control protocols are followed by all clinicians and staff inside the OT. Ensure disposal of biomedical waste as per clinical guidelines Ensure safe patient transportation and handling: coordinate the movement of patients from the ward to the OT and back, ensuring their comfort and safety. Ensure adherence to the pre-OT wheeling in checklists, completion of patient consent forms and checking of other patient reports prior to the procedure Preferred candidate profile Graduation/Diploma in Operation Theatre Technician course. Minimum 2 years experience in IVF OT Trained to assist in Lapro hysteroscopie Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Multilingual- Tamil and Malayalam & Kannada Experience in 7 QC tools Monitor and audit Inbound and Outbound call Conduct Audits and provide actionable insights to enhance performance. Identify process gaps and suggest improvements Maintain and update QA scorecards and dashboards Provide regular feedback and coaching to agents for performance Improvement Collaborate with Training and Operations teams to develop and implement a Quality Improvement Plan. Prepare and share weekly/Monthly Quality reports/dashboard with stakeholders. Monitoring Experience- Dip checks, CSAT, NPS and AHT. Conduct Team briefings on performance, qualitative inputs, process updates, top errors identified though monitoring Q&A.

Dear Candidates, Greetings from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.) Join the fastest growing Fertility & IVF Brand in the country which aims to transform the future of fertility globally. Designation: Manager, Counselling Education: Graduation /Masters in any discipline (Degree in Psychology will be preferred) Minimum 6 years experience in a lead counselling role. Should have min. 2-3 experience in financial counselling and conversion of patients in a fertility clinic Should have a knowledge of ART Laws Should be able to guide and mentor a team of counsellors Work Location: Gurgaon Experience: Ensure network and centre level conversion KPIs are met through a) in-depth tracking of potential patients for booking along with counsellors and b) putting in own efforts to convert critical, non-converted cases Train and guide on reducing OPU pendency Help in rebooking failed IVF cases Ensure adherence to lead squared with end-to-end patient journey and followup details Identify training needs of counsellors through monthly MIS/dashboards and audits, plan learning sessions for them in a structured manner Ensure usage of Counseling Aids by counsellors across all centres Work closely with operations and clinical team of centres to drive common goals on conversion and patient experience; showcase deep understanding of patient needs and psychology Collate competitor insights from counsellors with price and service benchmarking from all geographies. Open to travel (10-15 Days) Centre Timings: 9 AM - 6 PM (Alternative Sat's off) Salary: Best as per marked standard Interested candidates can share updated resume on "akashi.gola@birlafertility.com". Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Dear Candidates, Greetings from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.) Join the fastest growing Fertility & IVF Brand in the country which aims to transform the future of fertility globally. Role Summary: We are hiring an experienced sales professional to define, execute the strategy to grow the business through B2B partnerships, Corporate Sales, in line with the vision and values of the company. Designation: Manager, Corporate Partnership Locations: Gurgaon Education: MBA from Tier I / II Institute 6-8 years exp in leading Corporate Sales / Strategic Alliances in Healthcare/FinTech/Ed Tech/Health-tech Excellent interpersonal and communication skills Strong Hunting / pitching skills Work Location: Corporate Office, Gurgaon Experience: Define and execute strategy to grow sales and revenue through corporate partnerships , strategic alliances Manage empanelment of Corporates as a preferred or exclusive place of treatment for their employees Negotiate and determine various terms and conditions of empanelment with the external bodies at competitive standards & aligned to our policies Frame the Empanelment agreement with the Corporate and conduct regular follow ups Achieve the assigned revenue targets Ensure the collection of full and final payments from different corporate within mutually agreed credit period timelines To visit and build relationships with corporates in areas close to our Centre/Unit locations Manage events and activities in Corporates such as awareness talks, Camps, relationship dinners etc. Analyse and present periodic sales reports/dashboards to the leadership team Supervise and ensure that corporate patients have a good experience with us; adorn a customer first mindset Centre Timings: 9 AM - 6 PM (2 Saturdays off) Salary: Best as per marked standard Interested candidates can share updated resume at "akashi.gola@birlafertility.com" with Subject line: Corporate Partnership. Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.)! We're seeking a IVF Nurse for our centers. Minimum Education: GNM/BSc in Nursing Location: Patna (Only Female candidate) Salary: As per company standard Pre-requisites for consideration of candidature: GNM/BSc in Nursing At least 1-2 years experience in IVF from a reputed unit doing minimum 15 cycles per month Shift Timings: 9 AM - 6 PM (6 days working with Thursday weekly off) Role Summary: We are hiring a seasoned IVF Nurse who will be responsible for providing direct and indirect care to the patient as per protocols and standards defined by the company Key Job Responsibilities: Plan and carry out all procedures of patient care including administration of medication, assisting Doctors in various clinical IVF procedures Assist in smooth admission and discharge procedures (including medical file completion and summaries) as per company protocol Maintain accurate records, reports and ensure that the billing sheet is correctly filled in Carry out routine check at each handover to ensure that all equipment is in working order Brief and guide patients about the procedure Maintain confidentiality of all patients Shift the patient in and out of the OT as per requirement and published schedule Assist the patients during ET and IUI procedure as per SOPs Maintain Medical Records as per ART Bill instructions and PCPNDT Law Follow all instructions of Medical Waste Management Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)

Dear Candidates, Greeting from Birla Fertility & IVF (A Unit of CK Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations. Minimum Education: Graduate Locations: Noida Salary: As per company standard. Pre-requisites for consideration of candidature: 5+ years of experience in managing administration for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital. Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory. Should have handled a team of at least 4-5 members and be proficient in training Role Summary: Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling. Key Job Responsibilities: Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits. Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same. Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration. Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely. Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well. Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients. Maintain staff discipline and professionalism. Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage. Manage donor agencies, surrogacy agencies, regulatory compliance of the centre. Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service. Ensure Hygiene and upkeep of the centre as per defined KPI / standards. Interested candidates can share updated resume on "akashi.gola@birlafertility.com" . Also, please do refer your friends. - Regards, Team HR Birla Fertility & IVF (A unit of CK Birla Healthcare Pvt. Ltd.)