Shift: Day Shift (9 AM - 6:30 PM)Work Schedule: 6 days/week (1 Saturday off/month)Responsibilities:* Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning.* Provide empathetic and informative counseling to clients to understand their unique financial situations and goals.* Analyze clients' debt profiles, including credit card debt, loans, and other financial obligations, to develop tailored debt repayment plans.* Educate clients on effective debt management strategies, budgeting techniques, and financial goal setting to help them achieve long-term financial stability.* Collaborate with clients to provide comprehensive financial plans focusing on debt reduction, savings goals, and wealth-building strategies.* Recommend debt consolidation, debt restructuring, or debt settlement options based on clients' specific needs, and guide clients through the process.* Meet or exceed monthly and quarterly sales targets and Key Performance Indicators (KPIs).Requirements:Any Diploma / Bachelor's degreeGood English and Communication skills are required. Preference would be given to candidates who know the language of Tamil / Telugu / Malayalam.Knowledge of Credit cards, Loans, and insurance industries is preferred. Experience in the finance field related to unsecured loans is also preferred. Experience in Domestic or international processes in a BPO would be preferred.Candidates from any industry would be preferable.