Chat Support Executive - Gurgaon

2 years

2 - 3 Lacs

Posted:19 hours ago| Platform: SimplyHired logo

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On-site

Job Description

Job Title :Chat support Executive

Location: Gurgaon, Sector 48

Requirements:

6 months to 2 years of customer support experience in a chat or email .

Strong problem-solving & customer handling skills.

Willingness to work in a 9 AM – 9 PM project window.

Responsibilities:

Handle customer queries via chat & support channels.

Resolve issues related to:

UPI transactions stuck

Order not delivered

Applied coupon code not working

Deliver excellent customer service with professionalism.

Maintain accurate records of customer interactions.

Job Types: Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Are you an Immediate Joiner ?
  • What is your Expected CTC ?
  • Are you okay with 1 day rotational week off ?(If no please ignore)
  • Are you currently staying in Gurgaon? (If no please ignore)

Work Location: In person

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