As a Front Office Executive, you will be the first point of contact for patients and visitors, representing our institution with professionalism and warmth. Your responsibilities will include: · Greeting and assisting patients and visitors with a friendly and courteous demeanour. · Managing the reception area, ensuring it is clean, organised, and always welcoming. · Handling incoming calls, emails, and inquiries promptly and efficiently, directing them to the appropriate department or staff member. · Scheduling appointments and maintaining accurate records of patient appointments and walk-ins. · Coordinating patient registration and admissions processes, verifying insurance information, and collecting payments as necessary. · Providing administrative support to various departments as needed, including data entry, filing, and maintaining office supplies. · Collaborating closely with medical staff and other departments to ensure smooth patient flow and excellent customer service. · Upholding confidentiality and privacy regulations in all patient interactions and administrative tasks. Requirements: · Proven experience as a Front Office Executive, Receptionist, or similar role, preferably in a healthcare setting. · Excellent communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff from diverse backgrounds. · Strong organisational and multitasking abilities, with attention to detail and accuracy. · Proficiency in using computer applications, including MS Office and electronic medical records systems, billing. · Ability to remain calm and composed in fast-paced environments, with a customer service-oriented mindset. · Understanding medical terminology and healthcare administrative processes is an advantage. · Diploma or degree in Business Administration, Healthcare Administration, or related field is preferred. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Experience: total work: 3 years (Required) Work Location: In person
As a Front Office Executive, you will be the first point of contact for patients and visitors, representing our institution with professionalism and warmth. Your responsibilities will include: · Greeting and assisting patients and visitors with a friendly and courteous demeanour. · Managing the reception area, ensuring it is clean, organised, and always welcoming. · Handling incoming calls, emails, and inquiries promptly and efficiently, directing them to the appropriate department or staff member. · Scheduling appointments and maintaining accurate records of patient appointments and walk-ins. · Coordinating patient registration and admissions processes, verifying insurance information, and collecting payments as necessary. · Providing administrative support to various departments as needed, including data entry, filing, and maintaining office supplies. · Collaborating closely with medical staff and other departments to ensure smooth patient flow and excellent customer service. · Upholding confidentiality and privacy regulations in all patient interactions and administrative tasks. Requirements: · Proven experience as a Front Office Executive, Receptionist, or similar role, preferably in a healthcare setting. · Excellent communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff from diverse backgrounds. · Strong organisational and multitasking abilities, with attention to detail and accuracy. · Proficiency in using computer applications, including MS Office and electronic medical records systems, billing. · Ability to remain calm and composed in fast-paced environments, with a customer service-oriented mindset. · Understanding medical terminology and healthcare administrative processes is an advantage. · Diploma or degree in Business Administration, Healthcare Administration, or related field is preferred. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Provident Fund Experience: total work: 3 years (Required) Work Location: In person