Cesc

Plan, direct, coordinate and ensure housekeeping activities to maintain hygienic cleanliness throughout the facility and at all operational area. Maintain aesthetic upkeep and tranquility in all areas of the property to promote a relaxing and appealing environment. Ensure that consistently high operating standards are delivered by continuously doing rounds in the Mall in all areas. Ensure that departmental goals are met and all policies and procedures are followed, prioritising the aspects of health, safety and security. Ensure International standards are followed to meet expectations of customers, management and employees. Manage day-to-day housekeeping operation and all functions related to the cleanliness of the property including public areas and back-of-house areas. Ensure all housekeeping staff behave appropriately with guests and other external stake-holders and treat/handle them properly to maintain organisations reputation. Manage housekeeping agency regular interaction, high standard of recruitment, attendance management, disbursement of wages on time, speedy redressal of grievance of staff, ensure periodic meetings with staff, etc. Supervise subordinate housekeeping professionals, performing activities such as hiring, training, assigning work, evaluating performance, and disciplining. Staffing, scheduling and allotment of duties of housekeeping team members. Develop budgets for housekeeping operations and work within that. Develop systems and procedures that achieve cost efficiency. Develop new concepts of housekeeping service and methods to meet the goal of continual improvement. Ensure quality of housekeeping cleaning equipment, cleaning agents and other supplies by approving samples. Ensure all inventories are optimally put to use. Prepare housekeeping-related documents and reports as necessary. Coordinate with other departments to ensure smooth Mall operations and meeting expectations of all.