CertAssists

We are looking for a proactive and detail-oriented intern to join our team as a Customer Relationship Executive. In this role, you will be responsible for handling customer queries on WhatsApp, maintaining data in Google Sheets, and reporting daily updates to the team. Selected intern's day-to-day responsibilities include: 1. Respond promptly and professionally to customer queries via WhatsApp 2. Maintain accurate and organized customer data using Google Sheets 3. Report daily interactions and updates to the internal team 4. Ensure high customer satisfaction through effective communication 5. Assist with follow-ups and basic customer support tasks Skill(s) required Effective Communication English Proficiency (Spoken) English Proficiency (Written) Google Sheets MS-Office

About CertAssists: We are building the next generation of AI-driven simulation platforms that help professionals crack top-tier IT certifications like AWS, PMP, Cisco, Salesforce, CompTIA, and more. Our products replicate real exam environments with machine intelligence, real-time monitoring, and human-centered design. At CertAssists, we are not just preparing people for tests — we're building the future of immersive, intelligent, and honest learning experiences. We’re now looking for an experienced Computer Vision Engineer to help us scale our AI capabilities across visual intelligence, anomaly detection, and simulation personalization. 🎯 What You'll Do: Develop and optimize computer vision algorithms for exam environment monitoring, gesture & posture tracking, document/ID verification, and object detection. Build real-time detection systems that can flag anomalies or suspicious activity in simulation/exam environments. Work on liveness detection, eye tracking, and face recognition modules to ensure secure and fair assessments. Train and fine-tune deep learning models for video analysis, scene understanding, and environment simulation. Collaborate with simulation engineers to integrate vision models into interactive training and assessment platforms. Keep our tech ahead of the curve by researching and implementing the latest breakthroughs in computer vision and AI. 🧠 Requirements: Bachelor’s/Master’s in Computer Science, AI, Computer Vision, or related field (PhD is a plus). Solid experience with OpenCV, TensorFlow/PyTorch, and real-time video processing. Proven expertise in object detection, image segmentation, and facial recognition (YOLO, Faster R-CNN, Mask R-CNN, U-Net). Familiarity with liveness detection, anti-spoofing techniques, and multi-camera setups. Strong coding skills in Python; experience deploying models on cloud and edge devices. Ability to turn cutting-edge research into robust, production-ready solutions. 💼 What We Offer: 💸 Salary: ₹7 – ₹12 LPA + performance bonuses 🌍 Remote-friendly work environment 💥 High-impact role in a growing AI-first EdTech company 📚 Paid certifications (AWS, GCP, ML) 🧠 Mentorship + career acceleration track 🚀 Ship real AI products, not POCs