Job Title: Track and Trace Executive Location: Patiala, Punjab, India (On-site) About the Role: We are hiring a Track and Trace Executive to manage real-time shipment monitoring and status updates for our trucking fleet. This role is crucial for maintaining visibility of shipments, communicating with drivers, and ensuring our customers are kept informed with accurate tracking data. Key Responsibilities: Monitor truck positions and load progress using tracking software Provide proactive updates to customers regarding shipment status Communicate with drivers to confirm pickup, transit, and delivery milestones Document all check calls and updates accurately Flag and resolve exceptions such as delays, breakdowns, or incidents Collaborate with dispatchers and operations staff to coordinate smooth deliveries Maintain records of all tracking activities for reporting Support after-hours or weekend coverage as needed Requirements: Minimum 2 years of experience in a track and trace, load tracking, or similar role Strong understanding of GPS tracking systems and transportation operations Good spoken and written English and Hindi/Punjabi communication skills Ability to multitask in a high-pressure environment Detail-oriented with a customer service mindset Basic computer skills (Excel, email, tracking portals, etc.) Team player with a flexible attitude Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Schedule: Day shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Job Title: Dispatcher Location: Patiala, Punjab, India (On-site) About the Role: We are seeking an experienced Dispatcher to join our trucking operations team in Patiala. The Dispatcher will coordinate daily freight movements, schedule drivers, and ensure timely and efficient delivery of loads. This role is essential for keeping our transportation network running smoothly and providing excellent service to our customers. Key Responsibilities: Assign and schedule loads to company drivers and owner-operators Plan routes and optimize efficiency for on-time deliveries Communicate load details, pickup and delivery instructions to drivers Monitor truck locations and proactively resolve any delivery issues Maintain records of dispatch activity, driver hours, and delivery status Coordinate with customers and warehouse teams for smooth loading/unloading Handle driver inquiries and provide support throughout the day Ensure compliance with safety and company policies Requirements: Minimum 2 years of experience as a dispatcher in a trucking or logistics environment Strong understanding of trucking routes, geography, and load planning Excellent verbal and written communication skills Ability to multitask and work in a fast-paced setting Proficiency with dispatch or TMS software (preferred) Problem-solving mindset and attention to detail Flexible to work shifts, if required Job Type: Full-time Pay: From ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Job Title: Dispatcher Location: Ludhiana, Punjab, India (On-site) About the Role: We are seeking an experienced Dispatcher to join our trucking operations team in Patiala. The Dispatcher will coordinate daily freight movements, schedule drivers, and ensure timely and efficient delivery of loads. This role is essential for keeping our transportation network running smoothly and providing excellent service to our customers. Key Responsibilities: Assign and schedule loads to company drivers and owner-operators Plan routes and optimize efficiency for on-time deliveries Communicate load details, pickup and delivery instructions to drivers Monitor truck locations and proactively resolve any delivery issues Maintain records of dispatch activity, driver hours, and delivery status Coordinate with customers and warehouse teams for smooth loading/unloading Handle driver inquiries and provide support throughout the day Ensure compliance with safety and company policies Requirements: Minimum 2 years of experience as a dispatcher in a trucking or logistics environment Strong understanding of trucking routes, geography, and load planning Excellent verbal and written communication skills Ability to multitask and work in a fast-paced setting Proficiency with dispatch or TMS software (preferred) Problem-solving mindset and attention to detail Flexible to work shifts, if required Job Type: Full-time Pay: From ₹20,000.00 per month Benefits: Health insurance Work Location: In person