1.0 - 3.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Position Summary JOB DESCRIPTION - OPERATION I LEVEL 1 The candidate will be responsible for providing support to clients and logging cases via the ticketing system involving issues related to desktop, laptop, printers, or server services. The candidate will be responsible for providing updates to the client whenever required or escalating on behalf of the customer to the appropriate technical leads. Required Skill Set Primary point of contact for cases reported from users/technicians in US and Canada. Provide support for PCs, laptops, printers, cell phones, and tablets etc. Diagnoses and troubleshoots end user hardware issues and suggest required parts to the technicians Provide support to ...

Posted 1 month ago

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