Role: US Mortgage Post Closing Underwriter Location: Bangalore (Pure WFO role) Overview: We are hiring a Post Closing Underwriter to assess the risk and eligibility of loan and mortgage applications using the industry-standard 4 C’s framework: Credit, Capacity, Collateral, and Capital. This role involves analyzing financial documents, verifying borrower information, evaluating collateral, and ensuring regulatory compliance. The ideal candidate will be skilled in financial analysis, risk evaluation, and decision-making, with a strong eye for detail and documentation. Responsibilities: Credit Analysis: Review applicants’ credit histories, including credit scores, payment histories, and outstanding debts. Assess creditworthiness and identify potential risks. Capacity Evaluation: Analyse borrowers’ income and employment history. Calculate debt-to-income ratios to determine repayment ability. Evaluate stability and consistency of income sources. Collateral Assessment: Appraise the value of the property or asset being used as collateral. Ensure the collateral meets the lender’s standards and covers the loan amount. Capital Verification: Verify the borrower’s assets and savings. Assess the availability of funds for down payments and reserves. Decision Making: Approve or deny loan applications based on comprehensive risk assessments. Recommend loan terms and conditions. Documentation and Reporting: Maintain detailed records of all evaluations and decisions. Prepare reports summarizing findings and recommendations. Qualifications & Skills: Bachelor’s degree in any stream is mandatory (preferably in Accounting or Finance). Minimum 3 years experience in US Mortgage Post Closing / Originations. Willing to work in rotational and night shifts (US Client). Pure work from office only. Strong analytical and problem-solving skills. Should have good knowledge in reviewing US Mortgage Documents in depth. Should have strong verbal and written communication. Ability to multitask and prioritize work in a deadline intensive and fast paced environment. Job Type: Full-time Schedule: Night shift Work Location: In person
Role: US Mortgage Post Closing Underwriter Location: Bangalore (Pure WFO role) Overview: We are hiring a Post Closing Underwriter to assess the risk and eligibility of loan and mortgage applications using the industry-standard 4 C’s framework: Credit, Capacity, Collateral, and Capital. This role involves analyzing financial documents, verifying borrower information, evaluating collateral, and ensuring regulatory compliance. The ideal candidate will be skilled in financial analysis, risk evaluation, and decision-making, with a strong eye for detail and documentation. Responsibilities: Credit Analysis: Review applicants’ credit histories, including credit scores, payment histories, and outstanding debts. Assess creditworthiness and identify potential risks. Capacity Evaluation: Analyse borrowers’ income and employment history. Calculate debt-to-income ratios to determine repayment ability. Evaluate stability and consistency of income sources. Collateral Assessment: Appraise the value of the property or asset being used as collateral. Ensure the collateral meets the lender’s standards and covers the loan amount. Capital Verification: Verify the borrower’s assets and savings. Assess the availability of funds for down payments and reserves. Decision Making: Approve or deny loan applications based on comprehensive risk assessments. Recommend loan terms and conditions. Documentation and Reporting: Maintain detailed records of all evaluations and decisions. Prepare reports summarizing findings and recommendations. Qualifications & Skills: Bachelor’s degree in any stream is mandatory (preferably in Accounting or Finance). Minimum 3 years experience in US Mortgage Post Closing / Originations. Willing to work in rotational and night shifts (US Client). Pure work from office only. Strong analytical and problem-solving skills. Should have good knowledge in reviewing US Mortgage Documents in depth. Should have strong verbal and written communication. Ability to multitask and prioritize work in a deadline intensive and fast paced environment. Job Type: Full-time Schedule: Night shift Work Location: In person
Role: US Mortgage Title Examination Location: Bangalore (Pure WFO role) Overview: We are seeking a detail-oriented Title Examiner to play a crucial role in the US mortgage process by verifying the legal status and accuracy of property titles. The role involves reviewing property documents, conducting public record searches, identifying title issues, and ensuring compliance with industry regulations. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to delivering high-quality and timely service. Responsibilities: Document Examination: Review and analyse property documents such as deeds, mortgages, liens, judgments, easements, and contracts to verify legal descriptions, ownership, and any restrictions . Public Record Searches: Conduct thorough searches of public records to gather information about the property's history, including previous sales, mortgages, and any outstanding liens or encumbrances. Title Reports: Prepare detailed reports describing any title encumbrances encountered during the search and outline actions needed to clear titles Compliance Verification: Ensure that all documents comply with relevant laws and regulations, such as RESPA, Truth-in-Lending, and the Equal Credit Opportunity Act Communication: Collaborate with realtors, lenders, buyers, sellers, and other stakeholders to exchange title-related information and resolve any issues Quality Control: Maintain accurate and up-to-date records of the title search process and ensure all information is accurate and meets required standards Customer Service: Provide exceptional customer service by keeping clients informed about the progress of the title examination and addressing any concerns Problem Resolution: Resolve any title issues or disputes that arise during the examination process. Qualifications & Skills: Bachelor’s degree in any stream is mandatory (preferably in Accounting or Finance). Minimum 3 years experience in US Mortgage Title Examination role. Willing to work in rotational and night shifts (US Client). Pure work from office only. Strong analytical and problem-solving skills. Good communication and interpersonal skills. High level of accuracy and attention to detail. Ability to manage multiple tasks and meet deadlines. Job Type: Full-time Schedule: Night shift Work Location: In person
Job Title: Trainer (Onboarding & Default Management Loan Servicing) Department: Learning & Development Location: Bangalore Reporting To: Training Manager Job Summary The Corporate Trainer is responsible for delivering comprehensive onboarding and domain-specific training to new joiners within the mortgage servicing division. The role focuses on imparting knowledge related to company policies, compliance frameworks, and foundational mortgage concepts, with an emphasis on Default Management, including Foreclosure and Bankruptcy processes. The trainer also oversees trainee assessments, provides performance feedback, and ensures successful transition to process training. Key Responsibilities: 1. New Hire Onboarding Conduct structured induction training for new employees, covering: Deliver onboarding sessions covering the Company Overview, Core Values, HR Policies, Code of Conduct, IT Security Guidelines, and POSH (Prevention of Sexual Harassment) Policy. Ensure completion and compliance with all mandatory onboarding modules and associated documentation requirements. 2. Domain Training – U.S. Mortgage & Default Management Deliver foundational training on U.S. mortgage industry structure, stakeholders, and loan lifecycle. Provide an overview of the Default Management area, covering: Delinquency stages, Collections and Loss Mitigation Introduction to Foreclosure and Bankruptcy workflows 3. Specialized Training – Foreclosure and Bankruptcy Facilitate detailed training sessions on: Foreclosure process, legal timelines, notices, and property disposition Bankruptcy process, detailed basics of Chapters 7, 13 and 11 Explain the servicer’s role, key documents, and system navigation related to legal events. 4. Assessments and Trainee Evaluation Design and conduct periodic assessments (quizzes, role plays, case-based tests) to evaluate knowledge. Provide timely, structured feedback to trainees, while maintaining attendance logs and engagement records throughout the training cycle. Prepare individualized scorecards that summarize test performance, communication and participation levels, and overall readiness for transition to operations. 5. Coordination with Operations Collaborate with Operations Team Leads and Managers for a smooth trainee handoff. Share detailed training performance reports and recommendations. Participate in calibration discussions to ensure training outcomes align with process expectations. 6. Content Management & Continuous Improvement Regularly update training decks and documents based on policy changes or process updates. Incorporate feedback to enhance training delivery and curriculum effectiveness. Maintain organized records of training materials, attendance sheets, feedback forms, and version control documents. Required Skills and Qualifications: Graduate in any discipline; preference for candidates with US Mortgage background Minimum 1–2 years experience as a Trainer or SME in U.S. Mortgage processes (Default Management preferrable) In-depth knowledge of Foreclosure and Bankruptcy in US mortgage Strong facilitation and communication skills Proficient in MS Office (Word, PowerPoint, Excel); experience with SharePoint Ability to assess, coach, and guide trainees effectively Preferred Attributes: Organized and detail-oriented with a structured training approach Proactive in identifying trainee learning needs and performance gaps Comfortable in managing both virtual and in-person training environments Experience in preparing reports and documentation for leadership review Job Type: Full-time Work Location: In person
Position Title: Team Leader – US Mortgage Operations Location: Bangalore (Purely Work From Office) Work Hours: US Shift (India Night Shifts) Experience Required: 7–10 years in US Mortgage Operations with at least 2 years in a Team Leader/People Management role About the Role We are seeking a highly skilled and experienced Team Leader – US Mortgage Operations to lead and manage a team supporting critical US mortgage processes. The ideal candidate will bring deep domain expertise in US mortgage operations, proven people management capabilities, and the ability to drive operational excellence. Key Responsibilities Lead, mentor, and manage a team of mortgage professionals handling end-to-end mortgage operations across one or more lines of business (Origination, Processing, Underwriting, Closing, Post-Closing, Servicing, or Default). Ensure team adherence to client-specific service level agreements (SLAs), compliance requirements, and quality standards. Monitor daily workflow, allocate resources, and track productivity to meet business targets. Conduct regular performance reviews, coaching, and training to enhance team efficiency and domain expertise. Drive process improvements, automation opportunities, and operational best practices to improve accuracy and turnaround time. Act as the first point of escalation for client queries, exceptions, or operational challenges. Collaborate with cross-functional stakeholders, including Quality, Compliance, Training, and Client Relationship teams, to ensure seamless operations. Prepare and present operational dashboards, MIS reports, and performance metrics to senior leadership and clients. Foster a positive and professional team culture aligned with organizational goals. Required Skills & Qualifications Bachelor’s degree in any stream. Minimum 2 years experience in a Team Leader/People Management role. Willing to work in night shifts (US Client). Pure WFO with no possibility of remote or hybrid working Experience: 7–10 years in US Mortgage Operations with a minimum of 2 years in a Team Leader role . Strong domain knowledge in at least one of the following mortgage lines of business: Loan Origination & Processing Underwriting & Closing Post-Closing & Servicing Foreclosure, Bankruptcy, or Default Management Proven experience in people management, team building, and performance coaching . Sound understanding of US mortgage regulations, compliance standards, and investor guidelines . Excellent communication, client management, and stakeholder engagement skills. Strong analytical, problem-solving, and decision-making abilities. Ability to manage multiple priorities in a fast-paced and deadline-driven environment. Proficiency in MS Office (Excel, PowerPoint, Word) and mortgage LOS. Strong analytical and problem-solving skills Excellent communication and interpersonal skills High level of accuracy and attention to detail Ability to manage multiple tasks and meet deadlines Preferred Attributes Experience in managing client interactions with US-based lenders or servicers . Exposure to process transitions, migrations, or setting up new teams. Certification(s) in mortgage or compliance (desirable but not mandatory). Job Type: Full-time Application Question(s): Total Experience in US Mortgage Operations: Total Experience as a Team Leader: Willing to work in evening/night shifts: Willing to work purely from office only: Current Location: Preferred location between Pune and Bangalore: Current Designation: Current CTC: Expected CTC : Notice period: Is your notice negotiable? Work Location: In person
Position Title: Team Leader – US Mortgage Operations Location: Pune (Purely Work From Office) Work Hours: US Shift (India Night Shifts) Experience Required: 7–10 years in US Mortgage Operations with at least 2 years in a Team Leader/People Management role About the Role We are seeking a highly skilled and experienced Team Leader – US Mortgage Operations to lead and manage a team supporting critical US mortgage processes. The ideal candidate will bring deep domain expertise in US mortgage operations, proven people management capabilities, and the ability to drive operational excellence. Key Responsibilities Lead, mentor, and manage a team of mortgage professionals handling end-to-end mortgage operations across one or more lines of business (Origination, Processing, Underwriting, Closing, Post-Closing, Servicing, or Default). Ensure team adherence to client-specific service level agreements (SLAs), compliance requirements, and quality standards. Monitor daily workflow, allocate resources, and track productivity to meet business targets. Conduct regular performance reviews, coaching, and training to enhance team efficiency and domain expertise. Drive process improvements, automation opportunities, and operational best practices to improve accuracy and turnaround time. Act as the first point of escalation for client queries, exceptions, or operational challenges. Collaborate with cross-functional stakeholders, including Quality, Compliance, Training, and Client Relationship teams, to ensure seamless operations. Prepare and present operational dashboards, MIS reports, and performance metrics to senior leadership and clients. Foster a positive and professional team culture aligned with organizational goals. Required Skills & Qualifications Bachelor’s degree in any stream. Minimum 2 years experience in a Team Leader/People Management role. Willing to work in night shifts (US Client). Pure WFO with no possibility of remote or hybrid working Experience: 7–10 years in US Mortgage Operations with a minimum of 2 years in a Team Leader role . Strong domain knowledge in at least one of the following mortgage lines of business: Loan Origination & Processing Underwriting & Closing Post-Closing & Servicing Foreclosure, Bankruptcy, or Default Management Proven experience in people management, team building, and performance coaching . Sound understanding of US mortgage regulations, compliance standards, and investor guidelines . Excellent communication, client management, and stakeholder engagement skills. Strong analytical, problem-solving, and decision-making abilities. Ability to manage multiple priorities in a fast-paced and deadline-driven environment. Proficiency in MS Office (Excel, PowerPoint, Word) and mortgage LOS. Strong analytical and problem-solving skills Excellent communication and interpersonal skills High level of accuracy and attention to detail Ability to manage multiple tasks and meet deadlines Preferred Attributes Experience in managing client interactions with US-based lenders or servicers . Exposure to process transitions, migrations, or setting up new teams. Certification(s) in mortgage or compliance (desirable but not mandatory). Job Type: Full-time Application Question(s): Total Experience in US Mortgage Operations: Total Experience as a Team Leader: Willing to work in evening/night shifts: Willing to work purely from office only: Current Location: Preferred location between Pune and Bangalore: Current Designation: Current CTC: Expected CTC : Notice period: Is your notice negotiable? Work Location: In person
You are a highly skilled and experienced Assistant Manager in US Mortgage Operations, responsible for leading and managing a team supporting critical US mortgage processes. With deep domain expertise in US mortgage operations and proven people management capabilities, you will drive operational excellence within the team. Your key responsibilities will include leading, mentoring, and managing a team of mortgage professionals across various lines of business such as Origination, Processing, Underwriting, Closing, Post-Closing, Servicing, or Default. You will ensure team adherence to client-specific service level agreements, compliance requirements, and quality standards. Monitoring daily workflow, allocating resources, and tracking productivity to meet business targets will also be part of your role. In addition, you will conduct regular performance reviews, coaching, and training to enhance team efficiency and domain expertise. Driving process improvements, automation opportunities, and operational best practices to improve accuracy and turnaround time will be crucial. As the first point of escalation for client queries, exceptions, or operational challenges, you will collaborate with cross-functional stakeholders to ensure seamless operations. You will be required to prepare and present operational dashboards, MIS reports, and performance metrics to senior leadership and clients. Fostering a positive and professional team culture aligned with organizational goals is essential for this role. To qualify for this position, you should have a Bachelor's degree in any stream, a minimum of 4 years of experience in a Leadership/People Management role, and strong domain knowledge in US mortgage operations. Proven experience in people management, team building, and performance coaching is necessary, along with a sound understanding of US mortgage regulations, compliance standards, and investor guidelines. Excellent communication, client management, stakeholder engagement skills, strong analytical abilities, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment are required. Proficiency in MS Office and mortgage LOS is essential, along with a high level of accuracy and attention to detail. Preferred attributes for this role include experience in managing client interactions with US-based lenders or servicers, exposure to process transitions, migrations, or setting up new teams, and certifications in mortgage or compliance (desirable but not mandatory). This is a full-time position with a requirement to work in US night shifts from the office in Bangalore. Remote or hybrid working is not possible. If you meet the qualifications and are ready to take on this challenging role, we look forward to receiving your application. Application Question(s): - Total Experience in US Mortgage Operations: - Total Experience in a Leadership Role: - Maximum Span of Control: - Willing to work in evening/night shifts: - Willing to work purely from the office only: - Current Location: - Current Designation: - Current CTC: - Expected CTC: - Notice period: - Is your notice negotiable ,