Main Responsibilities Developing & implementing QSE initiatives, setting standards, and delivering best processes & practices to improve performance and culture towards zero defects. Pro-actively leading QSE steering groups to deliver effective actions and positively influence the behaviours of our employees. Further building our culture of continuous improvement that is visible in the workplace, engages our people & provides sustained, enhanced benefits & results. Operating an effective performance measure and review process that creates more productive individual performances and team results on an ongoing basis. Managing QSE business systems ensuring they; reflect our current processes and procedures; are compliant; are aligned with global policy; are supported by a risk based action plan to drive continuous improvement. Developing, leading and implementing all business audit programs (suppliers, customers & internal) to ensure ongoing compliance and improvement. Ensuring the competency of employees to work to our procedures and standards is assessed, verified and periodically reviewed. Ensuring the people, processes and equipment used in measuring and testing product quality are capable and deliver the specification in-full to our customers. Developing the capabilities of the quality team in the use of quality tools and improvement techniques to expert level. Managing and leading the complaint and non-conformance process (internal & external), leading and working with process owners to ensure root cause is determined and that effective corrective and preventative action is delivered. Effectively communicating team performance, current priorities and actions within the Quality organisation, management team, and throughout the business. Other responsibilities include, but are in no way limited to Leading directly, and providing support and training to other staff, to ensure all incident investigations determine root cause and that corrective and preventative actions identified actually solve problems. Leading and supporting visits to customers when required. Initiating changes in procedures required for processes and product improvement. Supporting the purchasing team by conducting audits at key suppliers and assessing / evaluating their performance. Routinely ‘walking the job’ to audit employee behaviour, and compliance to standards. Obtaining and providing data, documentation and certification required for legal, business, customer and external agency compliance including; RoHS declarations; UL approvals; product based testing; and other QSE processes. Reviewing QSE data to identify trends and determine effective corrective and preventative actions. Directly leading and delivering assigned improvement projects to target. Scope/Measurement of Performance Business Key Performance Indicators. Objectives set by line manager. Qualifications/ experience Substantial Quality management experience in Electronics industry or a comparable fast paced, high mix, low volume manufacturing operation within Printing, labeling, automotive or medical industries. Experience supplying Tier 1 manufacturing organizations. Experience managing business systems e.g. ISO-9001, TS-16949 / IATF16949, ISO-14001, OHAS-18001 / ISO-45001. An ability to set clear standards and apply them robustly. Significant lean manufacturing experience. Ability to lead & mentor multi-disciplined improvement teams for effect problem solving. Understanding of basic colour theory and colour control. A natural bias to working ‘hands on’ in manufacturing processes. A degree qualification in technical or engineering discipline. Excellent communication skills that can be used effectively at all levels of the organisation. Good Excel, Word and Powerpoint skills.