Soft Services Management: Overseeing and managing services like housekeeping, cleaning, security, front desk operations, mailroom, and pantry. Supervision and Coordination: Supervising daily activities of soft service staff, shift deployments, and coordinating with vendors and contractors. Quality Assurance and Inspections: Ensuring facilities are clean, well-maintained, and meet quality standards, conducting regular inspections, and addressing maintenance issues. Compliance and Safety: Ensuring compliance with health, safety, and environmental regulations, implementing effective access control systems, and addressing safety concerns. Documentation and Records: Maintaining accurate records of facility assets, warranties, and maintenance history, including documentation, status updates, and information through ticketing systems. Operational Efficiency: Improving operational efficiencies, implementing effective cleaning schedules and protocols, and streamlining processes. Communication and Problem-Solving: Communicating with residents, staff, vendors, and contractors, addressing resident concerns, and resolving issues.