Handle incoming customer calls politely and professionally Reply to customer messages (WhatsApp, email, or chat) using given templates Maintain customer details in system (basic data entry in Excel / CRM) Forward technical issues to senior team when needed Follow up with customers for updates or feedback Requirements Basic knowledge of operating computer (MS Word, Excel, email, WhatsApp Web) Good communication skills (English / Tamil – as per requirement. Ability to handle customers with patience and professionalism Minimum qualification: 12th pass or graduate (preferred) Prior experience in customer support is a plus, but not mandatory Job Types: Full-time, Permanent, Fresher Pay: ₹6,000.00 - ₹10,000.00 per month Work Location: In person
Handle incoming customer calls politely and professionally Reply to customer messages (WhatsApp, email, or chat) using given templates Maintain customer details in system (basic data entry in Excel / CRM) Forward technical issues to senior team when needed Follow up with customers for updates or feedback Requirements Basic knowledge of operating computer (MS Word, Excel, email, WhatsApp Web) Good communication skills (English / Tamil – as per requirement. Ability to handle customers with patience and professionalism Minimum qualification: 12th pass or graduate (preferred) Prior experience in customer support is a plus, but not mandatory Job Types: Full-time, Permanent, Fresher Pay: ₹6,000.00 - ₹10,000.00 per month Work Location: In person