Cashier/Customer Service

Job Description

CP- Chai Prantha is seeking a friendly and reliable Cashier/Customer Service professional to join our team. As the first point of contact for our guests, you will play a key role in ensuring an exceptional dining experience. Your primary responsibilities will include processing transactions, managing customer inquiries, and providing excellent service to all guests. Responsibilities: Transaction Management: Efficiently process customer transactions, including cash, credit, and digital payments. Customer Service: Greet and assist guests in a friendly and professional manner, ensuring their needs are met and questions are answered. Order Accuracy: Take customer orders accurately and ensure that they are entered into the system correctly. Resolve Issues: Address and resolve customer complaints and issues promptly, escalating to management if necessary. Cash Handling: Handle cash and transactions responsibly, including opening and closing cash drawers and reconciling daily sales. Maintain Cleanliness: Keep the cashier area and surrounding space clean and organized. Cross-Functional Support: Assist other team members during busy times, including supporting food service, seating guests, and preparing takeout orders. Adhere to Policies: Follow all restaurant policies, including health and safety regulations. Communication: Communicate effectively with team members and management. Requirements: Previous experience in a cashier or customer service role, preferably in a restaurant setting. Excellent interpersonal and communication skills. Strong attention to detail and accuracy. Ability to handle cash and process transactions accurately. Proactive problem-solving skills and the ability to handle customer concerns. Ability to work effectively under pressure in a fast-paced environment. Flexibility to work varying shifts, including evenings and weekends. Positive attitude and teamwork-oriented mindset. Basic math skills and familiarity with point-of-sale (POS) systems. Why Join Us: Opportunity to work in a vibrant, fast-paced environment. Competitive compensation and potential for tips. Staff discounts on food and beverages. Flexible scheduling options. Opportunities for growth and advancement within the restaurant. If you are passionate about providing excellent customer service and enjoy working in a dynamic team, we would love to hear from you! Please apply by sending your resume and cover letter to prabh55580@gmail.com with the subject line "Cashier/Customer Service Application." CP- Chai Prantha is an equal opportunity employer and values diversity in our team. We encourage applicants of all backgrounds to apply. Job Types: Part-time, Fresher Pay: From ₹12,000.00 per month Benefits: Food provided Schedule: Evening shift Fixed shift Weekend availability Supplemental Pay: Overtime pay Ability to commute/relocate: Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Experience: total work: 1 year (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person