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AU SMALL FINANCE BANK logo
Customer Service Manager AU SMALL FINANCE BANK

0.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Group Company: AU Small Finance Bank Limited Designation: Customer Service Manager Office Location: Nerul Thane Position description: Ensure superior customer service during all branch transactions. Act as a key coordinator between tellers, team leaders, and customers. Primary Responsibilities 1. Manage maker-checker roles, customer assistance (May I Help You), and inventory authorization. 2. Act as custodian for lockers, vaults, and keys; ensure safety and regular checks. 3. Provide front-end service including cash disbursal, DDs, cheque handling, and query resolution. 4. Address customer grievances and provide solutions per bank policies. 5. Support BOSM in daily operations and branch serv...

Posted 1 day ago

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