Careerpen Consultants Llp

Customer Service – Email Support. Location : Mumbai, Nahur Job Description – 1. Respond to customer queries via email in a timely and professional manner 2. Investigate and resolve customer issues efficiently 3. Maintain accurate records of customer interactions 4. Collaborate with internal teams to ensure customer satisfaction 5. Meet daily productivity and quality targets Required Skills & Qualifications: 1. Excellent written communication skills in English 2. Strong attention to detail and problem-solving abilities 3. Prior experience in customer service or email support preferred 4. Ability to work independently and manage time effectively 5. Familiarity with CRM tools and ticketing systems is a plus