Care Health, Cigna, ABHI, ICICI Lombard, TATA AIG

Role & responsibilities Building and Maintaining Relationships: Establishing and nurturing strong relationships with clients and partners within the alternate channel. Identifying Client Needs: Understanding client requirements and offering suitable financial solutions. Driving Sales and Revenue: Generating new leads, acquiring new customers, and maximizing revenue through effective client management. Cross-selling and Upselling: Identifying opportunities to offer additional products and services to existing clients. Resolving Client Issues: Addressing client queries, concerns, and complaints promptly and effectively. Achieving Sales Targets: Meeting or exceeding sales targets and contributing to overall business objectives. Customer Satisfaction: Ensuring high levels of customer satisfaction and retention. Collaboration: Working closely with internal teams (sales, marketing, operations) to improve customer experience and resolve issues. Market Analysis: Analyzing market trends and competitor activity to identify opportunities for growth within the alternate channel. Reporting and Analysis: Tracking performance, analyzing data, and providing regular reports on sales and customer activity.