Care Assistant

Job Title: Female Care Assistant for Kids Play Area Location: M3M IFC, Sec 66, Gurugram Job Type: Full-time About Us: Kosmic Kingdom, We are a popular kids play area seeking a friendly, organized, and energetic Female Care Assitant to join our team! Primary Responsibilities 1. Ensure Safety: Monitor the play area to ensure children's safety and well-being. 2. Maintain Cleanliness: Keep the play area clean and tidy, adhering to hygiene standards. 3. Assist Children: Help children with play equipment, provide guidance, and support when needed. 4. Manage Crowd: Manage the number of children in the play area, ensuring a safe and enjoyable experience. Customer Service 1. Greet Customers: Welcome customers, provide information, and answer queries. 2. Handle Complaints: Address customer complaints and concerns in a professional and friendly manner. 3. Provide Information: Inform customers about play area rules, safety guidelines, and promotions. Operational Tasks 1. Monitor Play Equipment: Regularly inspect play equipment to ensure it's in good condition. 2. Restock Supplies: Restock toys, games, and other materials as needed. 3. Maintain Records: Keep accurate records of incidents, accidents, or issues. Additional Responsibilities 1. First Aid: Provide basic first aid if needed. 2. Lost and Found: Manage lost and found items, ensuring they're stored and returned to owners. 3. Team Collaboration: Work with colleagues to ensure smooth operations and excellent customer service. Key Skills 1. Communication: Excellent communication and interpersonal skills. 2. Patience: Ability to remain calm and patient when dealing with children and parents. 3. Attention to Detail: Vigilant and attentive to ensure safety and cleanliness.