CARA Health Care Private Limited

Role Overview: The Assistant Sales Manager supports overall sales growth by converting leads, managing client relations, and overseeing front desk operations to ensure a premium client experience. Key Responsibilities Sales & Client Conversion Counsel clients on aesthetic treatments, packages, and services. Convert walk-ins, leads, and enquiries into confirmed appointments and procedures. Achieve monthly sales and revenue targets set by management. Conduct timely follow-ups for pending clients, missed appointments, and repeat clients. Maintain updated sales tracking sheets, CRM entries, and daily sales reports. Front Desk & Reception Management Welcome clients warmly and manage check-in/check-out smoothly. Schedule appointments and manage the doctor/therapist calendar efficiently. Handle billing, invoices, payment entries, and receipt issuance. Maintain client records, consent forms, and ensure proper documentation. Manage clinic communication channels: calls, WhatsApp, emails, and walk-ins. Ensure the reception area is clean, organised, and client-friendly at all times. Customer Service Excellence Provide personalised assistance and ensure a high-quality service experience. Address client questions and concerns professionally. Support client retention, follow-ups, and feedback processes. Operational & Administrative Support Coordinate with doctors, therapists, and staff for smooth client flow. Assist with daily reports: footfall, sales, conversions, and collections. Support basic inventory checks for front desk materials and forms. Ensure compliance with clinic protocols and client service standards. Required Skills & Qualifications 1–3 years’ experience in sales/front desk in the aesthetic, beauty, or healthcare industry. Strong communication, sales closing, and customer service skills. Good knowledge of aesthetic treatments (training will be provided). Proficiency in MS Office, CRM, and handling client communication. Job Type: Full-time Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Provident Fund