Car Advisor

Job Description

CARS24 is seeking a highly motivated Car Advisor to assist customers in selecting and purchasing pre-owned vehicles. The ideal candidate will have a strong background in automotive sales, excellent customer interaction skills, and a keen understanding of the pre-owned car market. Key Responsibilities: Customer Engagement: Greet and assist customers, understanding their requirements to recommend suitable vehicles. Sales Process Management: Handle the entire sales cycle from initial contact to finalizing the transaction. Product Knowledge: Maintain up-to-date knowledge of the car inventory, features, pricing, and competitive market trends. Test Drives: Arrange and accompany customers on test drives while addressing their queries. Financial Consultation: Provide customers with financing options and ensure transparency in financial dealings. Documentation: Assist in completing sales contracts, financing applications, and other required paperwork. Customer Follow-ups: Maintain relationships with previous customers to encourage repeat business. Customer Service: Address customer concerns professionally, ensuring a high level of satisfaction. Collaboration: Work closely with the sales and support teams to streamline processes. Requirements: Experience: Minimum of 1 year in automotive sales or a similar customer-facing role. Skills: Strong communication, negotiation, and customer service skills. Knowledge: Familiarity with the pre-owned car market, financing options, and relevant documentation processes. License: A valid drivers license and a clean driving record. Work Environment: Ability to work in a fast-paced, target-driven setting. Why Join Us? Professional Growth: Opportunity to advance within a dynamic and innovative organization. Competitive Compensation: Attractive salary with performance-based incentives. Strategic Location: Work in a well-established automotive hub in Chandigarh. Meaningful Impact: Contribute to providing customers with high-quality vehicle solutions.