Car Advisor

Job Description

About the profile: Car Advisor at Cars24 with expertise in end-to-end car sales, customer consultation, and delivering tailored vehicle solutions to drive customer satisfaction and revenue growth. What will you drive? Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles. Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers. Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons. Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have. Finance: Pitching Customer financing options, ensuring fair deals. Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation. Follow-Up: Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business. Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction. Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process. Who are we looking for? Proven experience in automotive sales or a similar customer-facing role. Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to build rapport and trust with customers. In-depth knowledge of pre-owned cars and the automotive market. Valid driver’s license and a clean driving record. Why Join Us? Drive key business initiatives and growth. Work in a fast-paced, innovative environment. Competitive compensation and career. How to apply? Fast-track your career to the next level by sending your resume to: Hiring@cariotauto.com