Capita - Hiring for International Voice (Retention & Sales process)

Greetings from Capita

We are hiring for Executive Customer Support.

Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience.

Shifts: UK rotational with 2 rotational offs (comfortable with night shifts)

• Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service.
• Provide accurate information on products/services offered by the company to meet customers' needs.
• Maintain a high level of professionalism while handling difficult situations with empathy and patience.

Interview Process: Walkin Drive

Date: 10th July'25 to 30th July '25

Interview Timing: 11.30pm to 5pm

Venue details: Capita Tower B1, Behind Tower 8, Magarpatta SEZ Gate, Pune

Job Type: Full-time

Pay: ₹200,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Rotational shift
• UK shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Work Location: In person

Expected Start Date: 11/07/2025